Vidlogix review for AdScale: Facebook & Google Ads

1 / 5

March 14, 2024

We recently had a disappointing experience with an app that promised to optimize our return on ad spend (ROAS). Despite its promises, we found that the ROAS was merely on par with what we were already achieving with a free Shopify app. This similarity in performance was underwhelming, to say the least, given our expectations for superior results. More troubling, however, were the issues we encountered with improperly set tax attributes and delayed product data feed syncing. These technical problems led to significant financial losses for our business, far outweighing any potential benefits the app could have provided. The app's inability to handle these crucial elements effectively put our operations at a disadvantage, creating unnecessary hurdles in our sales and marketing efforts. Given these experiences, I cannot recommend this app. The expectation of any tool that serves businesses, especially in the competitive e-commerce space, is that it not only enhances operational efficiency but also contributes positively to the bottom line. Unfortunately, this app fell short on both counts, leading to a frustrating and costly experience. Businesses looking for a reliable solution to improve their ROAS would do well to consider other options that are more capable of delivering on their promises without introducing such detrimental issues.

Using app

3 months

Total reviews

61

Average rating

3.2

Developer Reply

Dear valued customer, I'm sorry you felt you did not get the value you expected from our app despite a significant improvement in ROAS over the period you used it. Campaigns go through a learning periods and meeting high targets can be expected over a few months depending on many factors that are not all in our control (products your offer, amount of budget, selected advertising channels etc.) and we were very close to your number and feel this review is not justified due to the short period you were actually using the app. We wish you success and we would be happy working together in the future.

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Developer
Shopify App Store