Hairocracy review for AdScale: Facebook & Google Ads

1 / 5

Nov. 19, 2019

Horrible expereince with them! They take over all your advertising medium and make it next to impossibe to reclaim access to them. It's been over a month since i've been trying to regain access to my advertising platform from AdScale. I've reached out and was told they couldn't simply disconnect. I went into their settings and unchecked them from my google console, as soon as I hit save, it rechecks it and they still has control of it. I am unable to disconnect my FB from their setting. I am now in the process of deactivating my facebook ads account in it's entirety in order to remove adscale. Sam goes for my instagram. This is a nightmare and purposely done like this to continue to bilk unsuspecting customers. Their ads weren't the best, my ad spend increased but the sales did not, I ended spending more money on ads and when I did make 1 or 2 sales the profits from that went to Adscale for the most part.

Using app

9 months

Total reviews

1

Average rating

1.0

Developer Reply

I sincerely apologize for your experience. As mentioned, AdScale doesn't take over any of your existing advertising account. It actually create new and separate ad accounts in order to avoid such situations. As for the Merchant Center claim, I do see you requested to reclaim your URL to run your own Google Shopping campaigns and we provided you with instructions on how to do so. Unfortunately, we cannot transfer the claim to you from our side, it needs to be done by you, the instructions provided tells you how to do it. It's very simple. I again apologize, and I would be happy to give you a call and help solve all the issues you had in person.

AdScale: Facebook & Google Ads for Shopify
AdScale: Facebook & Google Ads
4.6 star
488 reviews

AdScale: AI Facebook Ads & Google Ads for Shopify Stores

Developer
Shopify App Store