ECCP AUTOPARTS review for AdScale: Facebook & Google Ads

1 / 5

Sept. 28, 2020

They are very unprofessional. You need to wait more than 1 day or even more time for their response. They promised to open GOOGLE and FACEBOOK ads in 1-5 days, but no, I waited for almost 2 weeks and they did not do it. Later The number of clicks in the GOOGLE announcements activated is fake. I did not see any extra clicks on the right of shopify. They are deceptive, I'm sure. Don't believe them, everyone. I have reported them to shopify. Don't believe them. Although they responded to my comments, they still didn't reply to any information in the app. I am so disappointed.

Using app

13 days

Total reviews

2

Average rating

3.0

Developer Reply

We sincerely apologize for the inconvenience you experienced. I can see that your Facebook Ads were not connected due to permissions error related to your Business Manager and for Google Shopping, you had a Merchant Center suspension, that is related either to your website or products. My team reached out to you in order to solve both issues. The Google clicks you see on AdScale are taken directly from the Google Ads account, therefore all advertising metrics provided in AdScale are accurate. Please note that AdScale is a Google Premier Partner. My team is more than happy to keep working with you on solving your issues and get your campaigns up and running on all channels.

AdScale: Facebook & Google Ads for Shopify
AdScale: Facebook & Google Ads
4.6 star
488 reviews

AdScale: AI Facebook Ads & Google Ads for Shopify Stores

Developer
Shopify App Store