All reviews

Rating Breakdown

  • 5
    87% (228 ratings)
  • 4
    5% (14 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    5% (12 ratings)
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5 / 5 Share

Feb. 1, 2020

So far this is the only Shopify app that has a solution for partial payment for pre-order products and accurately tracks inventory. That is a very critical feature for our business. We charge a flat rate reservation fee for pre-sale products. I've tried every app I can find and deleted all of them. The support team is great, fast response and great communication. Thank you!

Using app

3 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Jan. 22, 2020

Quite easy to install and work out. So far we got the part payment part going I have not set up the notify me yet. I must say Vikas and his team were quite good in sorting out a problem with the text that was not displaying properly but Vikas and the rest of the team sort it out. I had to purchase the full support option 27.99 $ p/m to get it sorted but you can use the 4 hours a month you get to sort out other problems you may have on your shop. I have been looking for an app which let us take a part payment on all the new release for a while. Finally, I found one.

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 16, 2020

Powerful features and reasonably priced. Not to mention, their customer support is responsive and top-notch. I'm using the pre-order and partial order functionality and both work great!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2020

We installed this app to help us display our pre-order items to our customers. Pleasing to learn the app is very user friendly. We did have to request some customizations be done, and the Shine Dezign Team were more than eager to help (Thank you Ritika & Vikas!) Wish the app could download a bit faster, maybe something could be done to help out with that. All in all though, the customer service Shine Dezign provides & their app get an A+ from us!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2020

5 stars for customer service. They were very quick with helping me with some setup issues. Both through email and the chat function within the app. There are still improvements that can be made, but they are very receptive to input. I'm hoping that they will be able to make it possible for customers to pay balances beforehand and also making it so inventory is automatically assigned to pre-orders. Even without these functions, the app is worth it.

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 6, 2020

So far this app is doing exactly as described. We are only launching in a few months so we haven't fully tested it yet and will update this review then. The support is excellent, very prompt and very effective.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2019

Just what we needed! The preorder works and the support we received was great. Exactly what we were looking for!

Store

Key3D

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2019

We haven't launched yet, so haven't started accepting pre-orders, but support for the install been excellent so far. There were some display issues with the cart and notification email, however Vikas was extremely responsive, polite and helpful. Thank you!

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

The app does exactly what it is supposed to do. The support of the team was the best I have experienced so far while being in the shopify ecosystem. They reply even at weekends and work on stuff until it works. Thanks guys!!!

Using app

About 3 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 30, 2019

The app worked well for a few days. Then their server seems to have stopped working. My site is totally blocked (it load a page in 55 seconds).

Using app

About 1 month

Total reviews

5

Average rating

2.6

4 / 5 Share

Nov. 29, 2019

This app has been great, but I did have some issues after changing my store's theme. I was initially told, via email, that the issues were because of my inventory quantities, but that was not the case. Once I was able to get on a live chat,Ritika spent about two hours with me on Black Friday to fix the issues. Thank you Ritika! The issues seem to be resolved now, and I look forward to continuing my use of Advanced Pre-Order.

Using app

10 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 21, 2019

Very quick response from Ritika in tech support. Fixed my banner issue and everything is working great again.

Using app

About 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 19, 2019

It really useful if don't always have products available and don't want your costumers to pay full price but at the same garante that they will buy as soon as they arrive. There a few things that can be improved but I'm sure overtime will get there. Support is great, very helpful and quick to resolve issues.

Using app

About 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 22, 2019

Support does a great job and they respond super quick! All of my issues were handled swiftly and accurately. I wish the app had more features to make shoppers aware of delayed shipping. Maybe a note for each variant in the cart?

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 21, 2019

This pre-order app is very useful for partial payments and allow them to pay their remaining balance once your product are ready. The customer support is extremely reactive and friendly. I would recommend 100%.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2019

Good app! Had a question and the support team was available immediately! I wanted to have this function on the homepage instead of the product page. Gave access to the support and they fixed it within 10 minutes! Recommended!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2019

App works very well, very quick support when required. App has allowed us to pre-launch a product while awaiting arrival of stock which is very beneficial for us.

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 6, 2019

The app is very buggy. Also reached out for support and gave them over a week to answer with nothing to show for it aside from some money out of my bank account. At this point I'm uninstalling and going to a different option.

Using app

28 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 3, 2019

I used this app to add preorder and partial payment products to my site. Worked amazing and the customer service is top notch

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2020

The support team is extremely responsive and was able to help with all our needs. The interface has improved a lot and you can customize a lot of options to tailor to your shop. Totally recommend the app

Using app

About 1 year

Total reviews

8

Average rating

4.9