All reviews

Rating Breakdown

  • 5
    83% (3,942 ratings)
  • 4
    9% (439 ratings)
  • 3
    2% (98 ratings)
  • 2
    1% (38 ratings)
  • 1
    4% (209 ratings)
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3 / 5 Share

July 18, 2021

Kinda of a bummer that the app is so expensive but alright. The app use is kinda too hard, sometimes I am lost and don't know to do something..

Using app

7 days

Total reviews

1

Average rating

3.0

Developer Reply

It is unfortunate to know that you did not have the best experience using our app. We are assigning a support executive to provide you with assistance and make your experience with the app useful. Please check your inbox, as we will contact you via email shortly. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected] We regret the inconvenience caused to you. Regards, Neelima Aggarwal Team AfterShip

5 / 5 Share

July 18, 2021

I'm just now getting mine setup as my store is not yet LIVE, so my rating is solely based on the customer service. Very patient, professional, and prompt. I look forward to using the app for my site.Thank you.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2021

Very useful and helpful customer support! Concise too! Thanks! I was able to link Klaviyo and make branding edits.

Using app

10 months

Total reviews

28

Average rating

5.0

5 / 5 Share

July 15, 2021

Began using this app recently. The customer support is great, always there to walk you through and guide you. So far so good!

Using app

Over 4 years

Total reviews

6

Average rating

4.5

5 / 5 Share

July 14, 2021

I used this app for setup my account and all the guys that assisted me were very kind and professionals

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2021

Customer service has been very helpful. Thank you! Easy to install. Still in the testing mode, though.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your valuable feedback. I understand you would like to use the app and testing it. If you are finding it difficult to configure, we will surely assist you. We are continuously aiming to improve the application and work upon the suggestions given to us. It is our constant endeavor to delight our users and make their experience with the app useful. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that you always experience the best customer support. Regards, Rupam Sarma Tamuli Team AfterShip

5 / 5 Share

July 14, 2021

Does everything it promises and more. Very competitive pricing. Would recommend this solution as the best on the market. VERY helpful support team.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2021

Customer support was very helpful and swift to respond. Much thanks for taking the time to clarify my doubts and attending to my requests.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2021

Great app with a lot of features needed to run shipping properly. Their support team is also excellent. We are really happy.

Store

XooKool

Using app

Over 2 years

Total reviews

25

Average rating

5.0

5 / 5 Share

July 13, 2021

The set up was really easy. Especially with help from customer service. They are excellent-quick and efficient.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 12, 2021

Awesome app! Definitely saves time and money in the long run avoiding customer complaints and staying on top of your game!

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2021

I really like this app, it is a good way to have customers keep track of their order and the customer service is quick and since we are a new business we like the free feature and free branding. Thanks AfterShip for making small businesses having a very good option

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 12, 2021

Nice tracking app, You can add a tracking page in Your online store, without clients have to leave your store. Nice Client Support

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2021

I use this app so my customers can easily track their packages. It is very easy to use and customer support is extremely helpful.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2021

This app is great! Their support was super friendly and helped me resolve my errors quickly and efficiently.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 12, 2021

I use this app to track my shipments. I love how they track every move. This app keeps me organized and up to date.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2021

Amish was a great help in helping me add the link to my store. Great app and would recommend. Definitely worth it

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2021

Mr. Manish from Aftership helped me with his queries...Glad that I was able resolve all the issues with his support...Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2021

Only started, so far so good, quick response from friendly customer service helping with setting up & solving our problems.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2021

Beautiful product with excellent support! I used 3 of their products and both work like a charm. Made it easier for me to setup my shop

Store

BSCOOL

Using app

About 1 year

Total reviews

3

Average rating

5.0