AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,727
chart
#281
All reviews
Rating Breakdown
Review RSS Feed
July 11, 2021
I haven't used it too long, but it is great so far! I like that it is easy to use and follow. The customer service is also great.
July 11, 2021
It's very easy to implement & works very well. The best from all the apps I've tried so far. I am currently on the free version as our monthly orders are below 50. I definitely recommend. Support is also very responsive. Recommendation: Branded tracking page design can be improved!
Thank you for your valuable feedback. We are glad to know that you liked our app and found it useful. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team AfterShip
July 11, 2021
This app has made it so much easier for me to see all my orders the tracking number and be able to easily track them, rather than going to each individual order. It also made it much easier for my customers to track their order, directly with their order number and email only.
July 11, 2021
Top order tracking app on the shopify market, easy to use, really useful features and amazing branding on the store!
July 11, 2021
I use for my store that allow customers to track orders. One of the best parcel/courier/delivery tracking application available for free.
July 11, 2021
Great tracking app, and fast customer support. I would recommend to anyone starting their online store
July 10, 2021
Great customer service and I really like the email/SMS notifications. I will be upgrading once sales pick up a little.
July 10, 2021
love their service. Especially their team is very active and happy to help. I Will surely recommend it to everyone..
July 10, 2021
The team is very responsive and patient. They provide guidance on how to setup the app and accommodate to client's time. Bravo!
July 9, 2021
so far so good! great app, good customer service! now I think how could we live without this app.......
July 9, 2021
Great app. I'm using it for the last 4 years and it's always helpful. Will recommend other if you want to notify customers and track shipping times.
July 9, 2021
I use Aftership to sync all customers order tracking info. Have some questions and customer service Amish & Manish quickly help out with it. I'm satisfied with their prompt answers!
July 8, 2021
I really like this app. I really dislike the fact that they removed the merchants ability to edit the text messages and the email that go out to the customers. Only for that reason, otherwise I would give them 5 stars.
Thank you for your valuable feedback. I am sorry; as of now the feature to edit SMS is not available. Please accept my sincere apology for the experience you had. However, regarding your issue about editing emails, we are assigning a support executive to investigate and resolve your concern. We can also have a quick discussion in order to explain the features, provided by AfterShip. Please check your inbox, as you will be contacted via email shortly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that you always experience the best customer support. Regards, Rupam Sarma Tamuli Team AfterShip
July 8, 2021
The app is incredibly helpful, it allows you to track your orders in a nice way and it's free. Moreover, customer care is very quick, effective, and available. Definitely recommended!!
July 8, 2021
Excellent tracking app shipping for my Shopify store, not sure how I could have done without it. The customer email notifications are fantastic.
July 7, 2021
Customer service is very reliable and will help you with any problems. I contacted them and they were able to reply and solve my problem in under 10 minutes.
July 7, 2021
Awesome app with pro-active support. Never had any problem getting things set up and questions answered.
July 7, 2021
Excellent and prompt service, my problem resolved in minutes. Thank you AfterShip. Good to work with
July 7, 2021
Very good help when needed to verify my email. I still need to test the app to see how effective it is. Great customer service very patient.
July 7, 2021
Customer service was excellent! Very quick and responsive. All my queries was handled very quickly.