All reviews

Rating Breakdown

  • 5
    83% (3,942 ratings)
  • 4
    9% (439 ratings)
  • 3
    2% (98 ratings)
  • 2
    1% (38 ratings)
  • 1
    4% (209 ratings)
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5 / 5 Share

July 7, 2021

I use aftership for other stores I have. My experience is good with it and I will continue using it.

Store

Vipalia

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2021

Does exactly what I need it to so, made my page looking more professional and convenient for our customers and Customer Support is very helpful

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2021

id or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Store

Klydan

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2021

I love this app. I love the branded landingpage, the facts I can send branded shipping update through Klaviyo... The price is reasonable, no need to start with a big budget.

Using app

About 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

July 6, 2021

very good app and good customer service support. I highly recommend it for anyone who wants to have a good tracking app for their store

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your valuable feedback. We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that you always experience the best customer support. Regards, Rupam Team AfterShip

5 / 5 Share

July 5, 2021

goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood goodgoodgoodgoodgoodgoodgoodgood

Using app

9 months

Total reviews

1

Average rating

5.0

4 / 5 Share

July 4, 2021

The customization allowed is much better than some of the competitors, although the price is higher as well.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your valuable feedback. We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team AfterShip

5 / 5 Share

July 4, 2021

Couldn't ask for better customer service! Their response time is under a minute to a representative on their live chat.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2021

very helpful support and very good service i highly recommend to install the app to let your customers track there orders easily

Store

giabags

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2021

Customer service is very helpful and fast with responding to concerns and questions. The product is also great!!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 4, 2021

Very usefull. App it could be alittle cheaper. But it has a free trial to show you all its capabilities

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2021

Very responsive customer service. app had stop for awhile, i didn't know cos it need update. Trying out the updated version now, good app

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2021

i used this app and i had a few questions on how to verify my email for sending emails to my customers. i loved the live chat option on Aftership it was fast quick and effective and got all the answers i needed from their support team

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2021

nice app, and good support i really recommend this app to everyone you will never regret this

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

July 1, 2021

Have just installed this app & seems great so far. Needed help & support was very quick and helpful.

Using app

About 2 months

Total reviews

13

Average rating

4.8

Developer Reply

Thank you for your valuable feedback. We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team AfterShip

5 / 5 Share

July 1, 2021

Love this app, i use on every site i build, really important and really professional, even with the free plan

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2021

Very simple and useful application, I have been using it for some time now and I am not disappointed, I recommend it!

Store

slimbi

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2021

I changed over from using starshipit, to a combination of READY TO SHIP, and Aftership to hande my shipping integrations with Australia Post eParcel and the notifications to my customers once an order has been shipped. Once installing Aftership, over several hours I dealt with Amish from their customer support, who helped me completely integrated and highly customise Aftership within my shopify store. Every single issue I was faced with, Amish quickly sorted it out for me. I am very very happy with this APP, and it is cheaper than Starshipit! Thank you!

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 30, 2021

i use this app to manage out business tracking orders over multiple carriers in one place. Varun assisted me on live chat with resolving why i had open orders errors of not being imported and did a fantastic job communicating and resolving my query in a timely manner.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2021

Customer service was responsive, removed branding from tracking page. We are a small store and the tracking page and the updates are great way for us to keep track of orders.

Using app

Over 3 years

Total reviews

3

Average rating

5.0