All reviews

Rating Breakdown

  • 5
    83% (3,942 ratings)
  • 4
    9% (439 ratings)
  • 3
    2% (98 ratings)
  • 2
    1% (38 ratings)
  • 1
    4% (209 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 29, 2021

I love the fact that the app sends automated emails with the shipping status. And I also love the fact that it allows me to put a link on my site to help customer's track their order.

Using app

21 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

June 28, 2021

This app is so useful for my customers to keep track of their purchases, which is vital, because who wants to purchase an item and not be able to track it? My customers are always excited to see where their package is and when it will arrive. The bonus to this app is the customer service. They were quick to reply and help with a question I had AND walked me through everything I needed to do on my end. A great app and company! 10

Using app

About 1 year

Total reviews

13

Average rating

3.8

5 / 5 Share

June 28, 2021

Great app. The customer support team are very responsive and helpful. So far so good. Thank you Aftership

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2021

Super application avec un support vraiment très très rapide et agréable. Je recommande fortement!!!!

Store

VOXOR

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 27, 2021

It helps manage order tracking in my website. Easy to use and connect with shopify. Easy customized.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2021

Great App, gets the job done. Tried a few others but this seemed to be very in sync with the time etc...

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2021

I just installed the After Ship app. Thank you very much Anurag for your great help to install the app. really appreciate it. very happy with your customer service

Store

Werwolf

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2021

Der technische Support für dieses Unternehmen steht Ihnen jederzeit zur Verfügung. Dies ist nicht mein erstes, aber das dritte oder vierte Mal. Sie sind immer sehr hilfsbereit. Gutes Zeichen für gute Gesellschaft.

Using app

4 months

Total reviews

16

Average rating

4.8

5 / 5 Share

June 26, 2021

I recently moved to aftership as my platform for tracking shipments and I don't regret the shift at all. The migration was smooth and customers are now updated with tracking info via email, SMS and also via the tracking page on my website. The support team is very responsive and I've been able to resolve my queries or issues quickly and promptly. Since I'm still new to the platform, Look forward to explore more!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2021

Fast customer service, the promised delivery date options is wonderful. The entire app looks to be perfect for what I needed. I haven't configured the tracking widget button yet but even without it, the tracking page functionality is quite good on its own. Being able to help your customers track their shipments through SMS notifications, and 1-click from a link in your footer - awesomeness.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 25, 2021

The tracking page is so cool. I really like it so much. I think that it will be useful for customers to view their tracking information on the website. It also embedded really well onto the site and it looks like. I really like it.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 25, 2021

Yes! This app has been helpful for my customers because of the carrier I use! Its also easy to work with!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2021

Aftership, customer support is phenomenal. All of my questions were answered with utmost clarity. I could not be happier with the exceptional support. They walk you through the necessary steps to hit the ground running. I'm beyond ecstatic for the stellar support. Aftership is the way to go.

Store

GYMZAH

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 24, 2021

Très bonne application, facile à utiliser avec un support client au top et très très réactif , je recommande

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2021

This is a much needed app for any shopify store tracking needs has all the carriers I need and so many more to choose from

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2021

Support has been super helpful! Easy to navigate and easy to use. Getting everything setup was a breeze. Customer have an easy time using this.

Using app

About 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

June 24, 2021

Une application génial avec un support très réactif en moins d'1 minute ! Et francophone :) :) :) :)

Using app

Over 2 years

Total reviews

3

Average rating

4.3

4 / 5 Share

June 23, 2021

I am trying this new app, customer service is quick and responsive. I will have to return later about my experience with the actual app. But so far so good.

Store

VAUNZY

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected]. We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team AfterShip

5 / 5 Share

June 23, 2021

I use this app to track my online store orders. So far so good! Customer service rep Amish responded quickly to help me get the branding removed ASAP. I would recommend app to other users.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2021

Aftership has been amazing at allowing us to provide tracking info to customers under our own brand! Every store selling physical products should use aftership.

Using app

7 months

Total reviews

2

Average rating

5.0