AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,727
chart
#281
All reviews
Rating Breakdown
Review RSS Feed
June 22, 2021
This App has excellent customer service, the response time was immediate with the built in chat option!
June 22, 2021
I used this app for my store. It works well for me and my customers. Do not skip on this app. Believe me, just try it.
June 22, 2021
It's great, instant support and the platform is very friendly and easy to use. highly recommended for new businesses.
June 22, 2021
Very helpful it is a surely one of the best out there, the simplicity is something I really liked. You should give it ta try.
June 21, 2021
Very helpful for managing shipping notifications and keeping customers in the loop / informed about their package delivery
June 21, 2021
The app does what it should and the customer service personnel is patient and prompt. I am trying to convert from free trial to a free plan, and the customer service personnel offers great assistance.
July 6, 2021
I used this app for a try and thought it only take about $9/month. I didn't link my credit card Then it charged me $1300 two months through shopify without any notification. disgusting team and bad service. Your reply to my review is forked tongue. If you truly vealued me as your customer, solve the problem then! Don't ask stupid question again and again especially it was answered! REFUND ME AS SOON AS POSSIBLE!
I am sorry to know that you are being charged without any notification. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user, and we are committed to providing the best support at all times. Your issue would be dealt with utmost priority. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly. We regret the inconvenience caused to you. Regards, Rupam Team AfterShip
June 21, 2021
the app is great and easy to use. had a quick hiccup and the support team helped me figure out the problem quickly!
June 20, 2021
Great app. And their support is amazing! Solved my issues with an incredible speed and with gentle talking.
June 20, 2021
We just started using this app yesterday. The support is very helpful. They assisted us setting everything up. I would give 5 stars to the customer service. However, the app is not having too many the options for customization for the page design. This is something I would recommend the tech team to get improved on .
June 20, 2021
very nice product that could help me to coach my shipping. Next , I will find and sync my use experience to you. Thanks a lot.
June 19, 2021
Great customer service and support, I highly recommend this app and this service. It's essential for keeping my customers updated.
June 19, 2021
IT IS AMAZING APP FOR USING FOR OUR STORE,IT MAKE MY STORE UP TO DATE.I SUGGEST YOU TO DOWNLOAD THIS APP
June 19, 2021
Thank You Great support by Anurag Pal at lightning fast speed. Great app for tracking shipments and automatic email notifications.
June 19, 2021
Pretty new to this app but so far so good. The branded tracking page adds a great touch and hopefully will reduce the repetitive customer emails. I came in to some slight issues when setting up my account and a lovely customer service agent called Anurag stepped in to help me to quickly resolve the problems. Really impressed with the great customer service provided by him. Would recommend AfterShip. Thank you!
June 18, 2021
I hit up customer service to have the Aftership branding removed from my tracking page. It was done super fast!
June 18, 2021
very good support and good app..................................................................................
June 18, 2021
Great apps to track all your shipment at one dashboard to make sure every shipment is shipped and not delayed! Perfect Apps.
June 17, 2021
I love this app. The support is very reactive, easy to use. It enables to really take into consideration our clients with ease! Recommended.
June 17, 2021
Just Amazing, i couldn't ask for any better help. He was wonderful and very patient with me. Lovely!