AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,727
chart
#281
All reviews
Rating Breakdown
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June 17, 2021
Amit was so helpful to offer screen share attention to our customer's pending parcels left marked 'Returned To Sender'. But we found system limits user from updating status to reflect replacements sent.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected]. Regards, Neelima Aggarwal Team AfterShip
June 17, 2021
Service client réactif et à l'écoute. L'appli apporte un belle interface sur nos boutiques. Je recommande !
June 17, 2021
Asked for assistance with my store, received help immediately. Thank you Aftership for aiding me in my stores success!
Thank you for your review. It is our constant endeavor to delight our users. Your feedback has been noted. We would ensure that you experience the best customer support. We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at [email protected] Regards, Rupam Team AfterShip
June 16, 2021
Anurag helped me adding AfterShip to my website in less than 10 min for a task that would otherwise took me a whole day. I'm so grateful for his prompt response and his assistance. The whole process of adding AfterShip was quick and easy with Anurag. I have so many questions answered and customer service was quick to respond. Thank you
June 15, 2021
Aftership is an excellent app. The support team responds very quickly in case of any problem. Thank you so much
June 15, 2021
Customer service is absolutely great. Anurag smashed it and helped me alot! This will probably help my business greatly with better notifications sent to customers
June 15, 2021
Excellent job by Anurag, I am really happy with the precious help he gave me and I highly recommend it !!
June 14, 2021
Anurag was very patient with me and helped with all inquiries good work team appreciate the help! - Z
June 14, 2021
Sonali was amazing at helping with setup and customizing my tracking button/page! It looks amazing and I look forward to this app helping enhance my customer experience.
June 13, 2021
The Tech Support for this company is always available to help. This is not my first but third or fourth time. They are always very help. Good sign of a good company.
June 13, 2021
Started using this app recently. it has a free plan of upto 50 shipments. Go for it if you are just starting out.
June 13, 2021
excellent customer service, I'm still testing it but so far it seems excellent, When I have more experience with the program I will let you know how.
June 13, 2021
Sonalli was amazing through the onboarding process and made it so quick and easy. Helped me find all the necessary links to edit my shipping page and remove the branding.
June 12, 2021
Really good customer support as a vendor. Highly recommended service and the software is top notch! It is pretty essential for my business.
June 13, 2021
Awesome support by Sonali! This app has helped my store a lot. Loved it! Highly recommend this app!
June 12, 2021
Awesome support by Anurag! This kind of high-quality professional adds so much value to the company. To the point, fast and accurate. Almost hard to believe. Keep up the great work!
June 11, 2021
Just downloaded app, seems easy to navigate. happy to see how this helps my business. Im going to back track past orders
Thank you for your review. We are glad to know that you are exploring our app. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected]. Regards, Nitish Team AfterShip
June 11, 2021
Polite and straight to the point, customer service is great as they effectively helped with all my queries.
June 11, 2021
love this app :) this was perhaps the best customer service I've received from any app help centre. and the app itself works great!
June 10, 2021
Great app so far, it has great features and staff is pretty cool. They respond quickly and cleared up my doubts.