All reviews

Rating Breakdown

  • 5
    83% (3,939 ratings)
  • 4
    9% (439 ratings)
  • 3
    2% (98 ratings)
  • 2
    1% (38 ratings)
  • 1
    4% (209 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 9, 2022

Great experience, Ankush helped within a few seconds to solve the issue. I send a message and got a reply right away. On top of it, he helped quickly and the way he was chatting was great. Great job guys.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2022

Der Kundenserivce ist 1.Klasse bin sehr zufrieden wenn man ein Problem hat bekommt sehr schnell hilfe

Store

Pruhnau

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2022

The app is simple and gave you a good overview of your orders. We are just started on the free plan right now but it already gives you a fair access to customization to have a seamless customer service experience.

Using app

16 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 8, 2022

First time using this app. So far so good will need to properly use it to provide further feedback. Customer support is very helpful and efficient!

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your valuable feedback. We are happy to know that you are happy with the customer service support. We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: [email protected]. We will do our best to make sure your experience with us is worth a 5-star rating. Regards, Rupam Sarma Tamuli Team AfterShip

5 / 5 Share

Jan. 6, 2022

Otimo atendimento, paciente, atencioso e dedicado, aplicativo bem feito e completo....................

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Must have apps to make your sales easier. The support also very fast response. Now you don't have to answer customer questions about shipment anymore all has been automated with Aftership.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

helped me extend my trial. Thank you. And since you are FORCING me to do a minimum of 100 characters, I will go on and on until I 've reached that number.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

The real person help was amazing! I am really happy I was able to have my questions looked at by a real person instead of some AI BS. The person helping me was magnificent too (name was Ankush). Walked me through some super techy stuff I would have been hopeless figuring out on my own. Give this man a raise! Love working with real people, thanks

Store

EZ-PZ

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

Great support team, they're helpful. Resolved my issue in minutes. Great features such as tracking page for multiple stores.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

The contact support was amazing. The app is also very helpful for customers and it is easy to navigate on any shopify store, very convenient.

Store

Novvari

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

hello, I am a fan of this app! Very easy to learn, very intuitive, so many possibilities !!! and an after-sales service perfect !!!! Thank you

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

J'utilise l'application pour gérer le suivi des livraisons et le service clients est vraiment super, à l'écoute et rapide. de plus, l'application dispose de fonctionnalité exceptionnelle.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

The app is easy and nice to use. I had a small problem at some point and the customer support is very helping and kind. Recommended.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

It comes with great templates! And the customer support is quick to respond. Would recommend to add to your shopify!

Store

Airshop

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

I had a question and sent an IM and was immediately assisted. I love this app and the customer service.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

Great app. I like it. Fast and easy. Hope to use it in a long term. I used another app before but had some issues, so now I am very happy with AfterShip. Thank you.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

The chat support is very helpful, thanks to them i resolved the problem i had!! Would really recommend it

Store

FUCKIT

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2022

Great customer service they respond VERY quick. Aftership is also very easy to set up and use for your website, They walk you step by step on how to set everything up and they also give a tutorial video as well. very much recommended!

Store

Vurms

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2022

I really appreciate the LiveChat after ship. it solved my issues and answered many of my questions. thank you so much

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2021

I use this app on all of my e-commerce stores. It has helped my customers track their orders easily and has led to less customer support emails.

Using app

8 months

Total reviews

1

Average rating

5.0