All reviews

Rating Breakdown

  • 5
    83% (3,939 ratings)
  • 4
    9% (439 ratings)
  • 3
    2% (98 ratings)
  • 2
    1% (38 ratings)
  • 1
    4% (209 ratings)
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5 / 5 Share

Dec. 22, 2021

Varun from the help desk helped me with the installation and explain the process Excellent service Thanks

Using app

4 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 22, 2021

I think it's an awesome app. With the free starter pack you are able to test and evaluate the app extensively. A good app for any online store.

Store

Lowwis

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your valuable feedback. We are happy to know that you are happy with the customer service support We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: [email protected]. We will do our best to make sure your experience with us is worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

Dec. 22, 2021

The support is great and the app is easy to use. Makes tracking orders for customers easier and makes my life as a developer easier.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

i feel very good at customer service, the reply is enough fast and polite! even if i ask so many question, they would be polite to answer one by one.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

Pour l'installation, le support vous suit jusqu'au bout pour le paramétrage. Ils prennent leur temps avec le client. Bonne expérience

Store

Boshop

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

j'ai utilisé l'assistant pour enlever le branding de aftership et 5 min plus tard c'est fait ! Merci beaucoup pour la réactivité.

Store

Joosh

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Pour le moment rien à dire ! Le support technique est très réactif. La plateforme à l'air assez intuitive, à voir par la suite, sinon top.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

this app is awesome, I used on my eCommerce store and it works really well, most importantly the customer service is responsive and nice

Store

BedSid

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Overall the app is great, support is super quick and insightful! Please add a few more email integrations in the essentials plan for small business.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

I love their customer service very much!!!!!!!!! thank you so much for all the help. I will share with my friends.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

AfterShip is awesome. It's like your virtual assitant that helps you track order and send SMS to customers. I really need it

Using app

About 2 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 20, 2021

one of the best apps to ensure customer satisfaction! absolutely awesome ! very fast and efficient customer support!

Store

Blancci

Using app

3 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 20, 2021

l'équipe aftership réponde assez vite et sont efficace, cela fait peut de temps que j'ai cette application, je ferais un retour plus détaillé plus tard

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Merci pour vos précieux commentaires. Nous sommes heureux de savoir que le support client AfterShip est efficace et rapide à répondre. Il est toujours agréable de comprendre les exigences de nos utilisateurs afin que nous puissions répondre à leurs attentes et offrir une expérience engageante. Si vous avez besoin d’aide avec l’application, n’hésitez pas à nous contacter. Notre « équipe d’assistance » est disponible 24h/24 et 7j/7 pour vous aider. Vous pouvez toujours nous contacter via l’option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à: [email protected] Nous ferons de notre mieux pour nous assurer que votre expérience avec nous vaut une note de 5 étoiles Cordialement, Rupam Équipe AfterShip

5 / 5 Share

Dec. 20, 2021

This is really handy app to have with you. We have been using this for a while now and it's ticking all the boxes for us. On the bonus side is the active customer service team, really helpful. We haven't explored the full potential of this app yet, but already it's fulfilling our requirements. Thank you!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 1, 2023

Thanks Ankit for the help! He explained everything that we were wondering. I've been confused about the tracking URL for a long time. It was very helpful, as always!!

Using app

Over 2 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Dec. 19, 2021

Honestly, you cannot beat this customer service! Truly amazing! Always available, knowledgeable, and super nice and helpful! I recommend everyone to get the Automizely apps. The free ones are so good I cant believe they're free, and the paid ones aren't that expensive. Plus they are constantly improving and updating the apps with new features and info! Thank you! Please keep up the good work!!

Using app

10 months

Total reviews

15

Average rating

4.7

5 / 5 Share

Feb. 23, 2022

This app is extremely useful; I adore it. Support is always willing to assist me, and Mr. Prathik is especially helpful. Thank you.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

this is a good app for parcel tracking. They have great customer service and is worth it for the paid plan

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

Fast pleasant service. I did not understand how things worked. A representative guided me through the process. Thank You

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

Been struggling a lot with the app but the customer support on this app is very accomodating and fast. Thanks!

Using app

3 months

Total reviews

1

Average rating

5.0