All reviews

Rating Breakdown

  • 5
    83% (3,939 ratings)
  • 4
    9% (439 ratings)
  • 3
    2% (98 ratings)
  • 2
    1% (38 ratings)
  • 1
    4% (209 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 6, 2021

The customer service is fantastic, extremely helpful. Thankyou very much. I thoroughly recommend AfterShip to anyone for their tracking service.

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 5, 2021

Thanks Ankush for your great assistance, I would like to greet Automizely about this high grade customer care with and the fast response to the tickets to solve successfully. Cheers

Using app

22 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

Excellent, rapide et très sympa problème réglé en moins d'une minute, merci encore à vous pour l'efficacité

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Merci d'avoir partagé vos précieux commentaires. Nous sommes heureux de savoir que vous avez aimé notre application et que vous avez eu une bonne expérience de l'utiliser. Nous sommes ouverts à vos suggestions. Si vous avez besoin d'aide avec l'application, n'hésitez pas à nous contacter et votre problème sera traité rapidement. Notre « équipe d'assistance » est disponible 24 heures sur 24, 7 jours sur 7 pour vous fournir de l'aide et résoudre tout problème que vous pourriez avoir. Vous pouvez toujours nous contacter via l'option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à [email protected] Nous ferons de notre mieux pour nous assurer que votre expérience avec nous vaut une note de 5 étoiles. Salutations, Rupam Équipe après le navire

5 / 5 Share

Dec. 4, 2021

The team is very helpful and fast. i really appreciate the support ii was given. The apps helps make my business transactions fast.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2021

This service improving your store quality. E-mails, sms, customizing, everything that you need is here.

Using app

3 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 3, 2021

The customer support is awesome, but it wasn't totally possible to use the app due to some 3rd party API issues.

Using app

15 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your valuable feedback. We are happy to know that you are happy with the customer service support but unable to use the app due to some 3rd party API issues. We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Rupam Team AfterShip

5 / 5 Share

Dec. 3, 2021

its a good app so helpful and the costumer service are the best........................................

Store

hyglam

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

This app is just what we needed, and support is friendly and very helpful. We would definitely recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

I was completely clueless when I installed Aftership. I joined a chat and my representative was able to quickly help me through it and get it working despite my learning curve. It turned out to be pretty easy afterall! I recommend it!

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 2, 2021

customer service was great, they were helpful, polite and answered back quickly! I am still playing around with the app but I like it so far

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your valuable feedback. We are happy to know that you liked our app. We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Shahvaz Team AfterShip

5 / 5 Share

Dec. 2, 2021

I've been amazed by this so-fast customer service. Always kind to help so as to provide app users with handful and time-saving tips!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

harshva was very helpful. had some issue setting up store. we got on a screen sharing and he helped me resolve the issue on the spot. thank you!

Using app

4 months

Total reviews

13

Average rating

4.4

5 / 5 Share

Dec. 2, 2021

This app is definitely helpful to create a better experience for my customers and keep them in the loop on what is going on with their orders.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

support online est au top ! je recommande ! ils ont réagit rapidement à mes problèmes et m'ont permis de les résoudre très rapidement ! le support est en plusieurs langues dont le francais !

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

Great app! Works seamlessly and was easy to integrate into my store. Would recommend for anyone else who wants an easy tracking app.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

SUPPORT IS RESPONSIVE IF YOU HAVE ISSUES!! WORKS GOOD SO FAR. I HAVE TRIED A FEW OTHER PLATFORMS SO THIS SEEMS TO BE BEST

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

They Helped me become more professional by taking the branding off my tracking page of my business. Thanks.

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 1, 2021

Ankush helped me to import orders which are now being automated and sequenced properly! Thank you Ankush and aftership

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

the customer support srishtik are great guy , thanks you very much. __________________________________

Using app

26 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 30, 2021

POUR LES BOUTIQUES FRANCAISES ATTENTION.. Les notifications sont en anglais, vous envoyez donc les notifications en france en anglais et si vous voulez les mettre en français vous devez payer 107 euros par mois, du délire.. autant dire que les boutiques françaises ne peuvent pas utiliser aftership à moins de payer très cher.. adieu, je vais chercher une autre application.

Using app

Over 3 years

Total reviews

7

Average rating

4.1

Developer Reply

Je suis désolé d'apprendre que vous craignez que les notifications soient envoyées en anglais au lieu du français et que vous ayez dû payer 107 euros/mois pour recevoir les notifications en français. Veuillez accepter mes sincères excuses pour l'expérience que vous avez vécue. Votre avis a été enregistré. Vous êtes notre précieux utilisateur et nous nous engageons à fournir le meilleur support à tout moment. C'est pourquoi nous aimerions en discuter davantage avec vous. Nous allons sûrement résoudre tous vos problèmes et veiller à ce que vous soyez satisfait de nos services. Notre « équipe d'assistance » est disponible 24 heures sur 24, 7 jours sur 7 pour vous fournir de l'aide et résoudre tout problème que vous pourriez avoir. Vous pouvez toujours nous contacter via l'option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à [email protected] Salutations, Rupam Équipe après le navire