AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,724
chart
#295
All reviews
Rating Breakdown
Nov. 22, 2021
quick response and super kind! the functions also work excellent! conversation rate is getting higher for my shop!
Nov. 22, 2021
I was stuck on how to enable Canada Post to my account and was quickly and effectively assisted by the support team on chat. Very happy with the service!!!
Sept. 10, 2022
We used the app for customers to track their order. So far it is working well. Customer service is fast and willing to help with any issues. Great app. for your business. I worked with Harsh who was very patient and helpful in resolving my issue.
Nov. 22, 2021
Hi, I particularly have some problem with my aftership. But Mr Rohit help me to solve it. He is indeed providing a good service. Thanks!
Nov. 21, 2021
I was setting up the app and was trying to send a test notification to myself but it didn't work. Rohit and Riyaz attended to my support request. I love the fact that the app has a live chat support. You can't imagine how helpful it is to get support timely when there's a problem ... instead of sending email and waiting for hours for a response. Kudos to Aftership team for the amazing support. Riyaz was able to quickly identify the root cause and helped me to fix it. Very happy with the support team.
Nov. 20, 2021
So far, I am really enjoying this app. Very smooth all in one package. Customer service is quick, and on point with their systems. This is only day 2 for me, I am having fun installing everything and integrating my business.
Nov. 20, 2021
I liked everything about this app and the new features added with amazing customer service! must follow all the steps and test your emails so you know your customers are going to get they email to they main inbox. recommend this app to everyone. what I like the most is they help you till you succeed.
Nov. 20, 2021
i download it today. got good recommendation from my friend not try yet sems good . love free version
Nov. 19, 2021
Very impressed with the customer service, did not expect any response at late Friday night, but got a quick one, solved the issue. Will try the free version, and will upgrade if it works well. Having confidence with this kind of customer services.
Nov. 19, 2021
bon tracking. service client très réactif m^me si dès fois ils ne résolvent pas tout à fait ton problème
Je suis désolé de savoir que vos problèmes n’ont pas été résolus, même si le service client est très réactif. Je suis désolé pour le désagrément que cela a pu vous causer. Vos commentaires ont été enregistrés, car nous nous efforçons constamment d’améliorer votre expérience avec notre application. Nous ferons de notre mieux pour que votre expérience avec nous devienne meilleure. Nous sommes disponibles 24/7. Vous pouvez toujours nous contacter via l’option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à [email protected]. Cordialement, Rupam Équipe AfterShip
Nov. 19, 2021
This app is great! Easy setup and allows the customers the ability to track their package and receive shipping updates! Customer service is quick and easy!
Nov. 19, 2021
service client parfait a l'écoute j'espère travailler encore avec eux je recommande leur sympathie .
Nov. 19, 2021
Great app so far! I love the branded tracking page and email updates. I was also given the option of removing the AfterShip branding from tracking page which was a great bonus to the offer.
Nov. 18, 2021
Very fast and efficient assistance was provided. Would definitely recommend to others looking for an app like this.
Nov. 18, 2021
Extremely helpful support team. I was so lost but the guy helped the whole way and was super patient with me.
Nov. 18, 2021
so far so good, just installed the app today and customer service was great. i use to track orders from correios on my store. little expensive the pro plan which has translation to portuguese from Brazil($99)
Nov. 18, 2021
Great functions to it, very helpful at organizing the busy moving pieces of your business. Free plan does a lot for you and that's the entry-level, so one could only imagine paid. Ankush and all the support team members are very helpful and are ready at a 5min notice.
Nov. 18, 2021
Ankush was an amazing help. Looking forward to this app providing the proactive customer service we need in tracking orders and issues.
Nov. 17, 2021
Really great App, and great service! Would definitely recommend it. Happy with it. Customer Support replys and helps imidiatly
Nov. 17, 2021
This is great app with lots of flexibility. Can handle multiple stores, CSV imports, marketplaces and more.