OTYTech review for Nova: Multi Currency Converter
May 8, 2023
Great app with updated currency rates, although the freedom of customization is not the best, you can edit the embed a lot, only pick an angle and color, great customer service though, especially the agent "Therese", would like to thank her personally, only 1 small comment at the customer service, I didn't like using the GIFs to much, looks unprofessional, but I know it's from valid intention.
We appreciate your input regarding the customization options and understand that more flexibility would enhance the user experience. We also apologize if the use of GIFs during customer service interactions didn't meet your expectations of professionalism, but please know that it was done with valid intentions. Your feedback is valuable to us as we continuously strive to improve our services. If you have any further comments or suggestions, feel free to reach out. We're here to help and enhance your experience. - Kevin
