All reviews

Rating Breakdown

  • 5
    95% (1,837 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 25, 2022

The app is very useful. It solves so many problem such as email marketing,etc. We ask for help,the service team is so excellent with best reply. We love the app.Use it.

Store

C J

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2022

Great app for email and SMS marketing. Really helpful customer service, Candace replied within seconds and instantly resolved our issues.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2022

I've installed and uninstalled a few email apps quite a few times. As a man who struggles with anything like this, i didn't know what to do. I've installed this app and actually got a campaign flow going. Had a few issues, however, the chat function has been a huge help. Recently i needed help on something (don't ask me what, i have no idea. something to do with a liquid theme). Roger responded within minutes and sorted my issue out straight away. I have full confidence that this is going to help me a lot, and that the support is there if and when i need it

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2022

Ho avuto un'esperienza positiva con Candace del servizio assistenza che con grandissima pazienza, affabilità e competenza, più volte è riuscita a risolvere le questioni di cui avevo bisogno. Consiglio Avada per l'eccellente servizio di assistenza ai clienti.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2024

Pamela was amazing! Communication 10/10, service 10/10, Kindness 10/10

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2022

Love this app, the emails come out beautiful . The team is amazing I was lucky to have Candace help me with a quick question and my problem was solved in a matter of minutes. Would definately recommend .

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2022

I have had this app for only a little bit and decided to upgrade from the free plan because the other features worked better for my business. I love the features of this program and every time I have an issue or don't quite understand something someone is always there to help me even when its late at night! Thanks to the dedication of the teams that put the effort in to keep customers happy :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2022

I've been using this for a few weeks on the trial and the features and UI are really good - everything you need in an email app! Also, customer service was more than helpful, the person who helped me went above and beyond for me even though I wasn't a paying customer.

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2023

Amazing support Abby ! Thank you so much for finding my wrong setting quickly !! Highly recomended Avada app.

Store

PADMA

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2022

Customer support helped me configuring an automation. Very good service and it works perfectly. Thank you

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2022

Quick and easy setup. Pretty good templates aswell. Marcus was quick and helped me a lot through setup. Recommended.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2022

It's perfect app for my store. Jasmine helped me to setup 15000 emails for a month. Highly recommended this AVADA>

Store

Holo

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 16, 2022

Love the service, best customer support I ever had, even got help to setup all automation, can't be any better :)

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2022

Great support, I really appreciate this team who does all that they can to make sure you get exactly what you need. Still learning the app but have a demo call scheduled for tomorrow.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

April 13, 2022

This is an amazing app and their support is superb Thanks for all of your help and creating this app

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2022

Un service client super réactif, à l'écoute, prêt à vous aider, grâce à Jasmine je gagne beaucoup de temps, je recommande cette application.

Store

CARLAA

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2022

I'm on a trial version and Candance has been so helpful. Excellent support. So far very happy with the app. Highly recommended.

Using app

About 2 months

Total reviews

15

Average rating

5.0

5 / 5 Share

April 10, 2022

Excellent customer service. Liz kindly and simply sorted everything out for me as a new user to this marketing app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2022

This by far has been the best app, and service I have received. Online support is always available with resources and willing to help! Thank you guys so much!

Using app

5 months

Total reviews

2

Average rating

5.0

4 / 5 Share

April 7, 2022

So far easy to use. Just time time to set up. Reached for help and received prompt assistance with my issue.

Using app

4 months

Total reviews

3

Average rating

4.7