All reviews

Rating Breakdown

  • 5
    95% (1,790 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 16, 2022

I asked for help on a Sunday. Lucy was there immediately. She was able to offer me a solution that I could implement. An adjustment had to be made by a technician, to whom she immediately assigned my problem (popup too big on the page). I am completely satisfied.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

Got struggled with finding button editing options. Thanks to Rainy figured it all really quickly. Thanks for support.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

The team is very friendly and helpful. They have answered all of my questions in a professional manner. The app has many functionalities and seems to be working well.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Fantástico, todo genial. Muy buena ayuda, me han ayudado mucho para el tema de la configuración. Lo recomiendo. Liz fue muy agradable y servicial

Store

24Fisio

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

The cleanest and best designed pop-up app I have found for Shopify. Easy to set up. Exactly what I need.

Using app

12 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

The best app all in one place I cant tell you how amazing my experience was and special thanks to Jasmine.

Store

ROMALI

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

I’ve just installed the app, and it seems to be a good one. The customer service is fast and helpful.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

The app I was looking for! Got great assistance from Candace & Jasmine. Thank you so much for the help!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

AVADA Apps are always top quality and their support is unrivalled. Jasmine assisted us with setting up a bespoke email that had certain parameters we required. The attention to detail and professionalism is second to none. Thanks again for everything Jasmine you're a superstar!!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

This app is exactly what I was looking for. I'm able to send emails, have automated forms, and even send SMS automations. Customer support is also very helpful. If your looking for email marketing, would definitely recommend this app.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

So easy to use! Chat support is so amazing and they help so much with any questions you might have! Lots of templates to choose from as well!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2022

Great app, amazing costumer support. I am very satisfied with it. Support reply in few moments and also an app adds additional conversions to my store

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2022

New to the app but seems great. Using it for abandoned cart emails and exit intent pop ups. Thank you to Rainy for her instant support on live chat

Using app

About 10 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

March 4, 2022

Great customer service. Speedy responses! Great chat service i spoke to rainy who dealt with my problem quickly and easily ! Highly recommend

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

They provide quick support and solutions for you and their staff is helpful. You won't feel worried.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

The support is unbeatable! There were a few small problems with the app in the beginning, but they were quickly answered and handled by the 24/7 support and finally fixed.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

I love the app and love chatting with customer service in the chat. They are always available everytime. Need help. Candace is one of my fave! She does an amazing job helping me with all my questions and is always patient with me. I cannot recommend the Avada app enough for everyone.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

Until now I used ActiveCampaign, but when you have a webshop I think AVA is the best way forward because of all the automatic integration with Shopify. Also it's much easier to copy elements in campaigns, so it's faster to set up. And on top of that the support is amazing and really fast. For example Jasmin just helped me really great and instant. I can highly recommmend.

Using app

7 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 22, 2023

The best email marketing application for me. I have tested many that I deleted because they were too complicated or not sharp or customizable enough. Avada is perfect and allows me to manage everything easily even though it is in English (I am French and my shop is in France). The big plus: the support team is great. Sunny responded within seconds and solved my problem within minutes. I am very happy!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

Great app so far. Support is really good. Functionality is great with all the right bells and whistles. Will continue using.

Using app

Over 2 years

Total reviews

1

Average rating

5.0