All reviews

Rating Breakdown

  • 5
    95% (1,790 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 22, 2022

This is a great app for email marketing, the app is easy to understand and the already-made templates are wonderful. They have an extremely helpful and fast customer service! Jasmine and Prakash was quick to respond and very patient.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

Candace solved the problem very quickly and patiently. It's great!Thank you very much~~~~~~~~~~~~~~~

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2022

Great app for beginners like myself getting into Email Marketing and extremely fast Customer Service! Abby was a really great help :)

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Rainy contacted me One minute after downloading the app and added me on ‎WhatsApp so she can give me awesome communication and support. She’s helping me set up the common workflows that generally do a good ROI. Not to put any company down but I definitely Would refer Avada over Omni send any day!

Using app

7 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 21, 2021

I needed help twice on my newsletter setup. Both times, the support was really quick, like within seconds! Today Daisy helped me once again on a task I struggled with. She was so kind and helpful, she resolved my issue herself without giving me confusing instructions! Totally recommend AVADA

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Daisy helped with the domain verification process (as I ran into a small issue). All nice an smooth. App looks to be what I need for my store and setup so far seems good.

Using app

7 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 20, 2021

I have used a lot of sms apps and this is the best sms app i found so far, They have all the options you need, i recommend

Store

Lucerox

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 19, 2021

The best SMS application, the price is cheap compared to other applications and customer service very fast with rainy

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 19, 2021

We use AVADA for welcome email automation. It's an awsome app for email automation. I like that you can set up 1 automation for free to try it out or if you just need 1 you can stay free. Thanks to Cadance, Liz and Rainy from the support team - very helpfull.

Store

Tuxers

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2021

i'm using the app for email marketing, the interface is easy to use, customer service is very helpful

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

Very wonderful and very useful application and contains many important things in our work. Special thanks For Liz for the amazing & fast support with me. appreciate your help.

Store

Nanzbee

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

Great app to have. The staff at Avada is extremely supportive of the product and are there for you. I had Jasmine help me out on setting up everything from popup, return workflow, abandon cart campaign , and setting everything to best practice. So Jasmine you get 2 thumbs and five stars. Thank you so much for all the help. Avada is the best marketing app for Shopify stores :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

After have difficulty editing the context of the templates with my Apple product I decided to try my Asus computer and IT WORKED and I am so HAPPY. Jasmine also assisted me with a few other things and made some recommendations for the future and I want to say thank you AVA for having people on your team that care.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

Just perfect support, a hug to Jasmine who provides me with excellent support. She is quick and always very attentive.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Lots of great functionality for email marketing and easy to use. Excellent online support from Daisy!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Awesome. Daisy from Avada assistance is always quick and to the point. He helped set up my SEO Analysis spent more than 40mins with me. Keep up the good work. Thanks for your support.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Daisy have been super helpful and prompt w my queries and issues I have encounter thru out. She's attentive and initiative! Thank you Diasy! You are a gem!

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 15, 2021

Really great app! The customer service is fantastic, especially Daisy that helped me to solve my issue. Recommend to everyone!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Candace patiently helped me set up my promotion code on my email. I couldn’t have done it without her patiently waiting for me to follow her directions. I even had to switch computers and she still tracked me down. I’m sure all your staff is competent, but next time and there will be a next time, I hope I get her!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

This is a great app to use to recover abandoned checkout. The customer service team is really great and helpful. Spoke to Lucy, one of the customer service members, she is really great. She is really helpful and explain everything well. She got good patience level.

Using app

Over 2 years

Total reviews

2

Average rating

5.0