All reviews

Rating Breakdown

  • 5
    95% (1,790 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Dec. 7, 2021

This app is the best! It's user friendly and the customer service is amazing. Jasmine has helped me out so much. I like that this app gives you the basic functions that you need to help your business grow before making you sign up for a monthly subscription.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

Just started using this app and feel like it has a lot of potential. Thanks to Lucy to help me with the initial setup.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

I have decided to use this app because it offers many additional feature that are not included in many of the apps if looked at. Tis offers such great integration across platforms. I have to give it a try. And not that I have been assisted to complete the email setup in the MX, I can do exactly that. Thank you for the great support.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Jasmine and Jalal, were stars, I was so confused with what app, and they have the patients of saints, and helped me get the apps I needed sorted, they should get 6 stars

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 4, 2021

this app is very straight forward, i love how they have customer service available for any needs and they respond right away! this is a great app especially for beginners that have no idea how to begin marketing to their customers!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2021

Amazing app and very easy to use, and the customer service is super amazing, very recommended marketing app.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Avada Team is Awesome: Thanks a lot Esther, Liz, Jasmine and all others for all your hard work and patience. Without your support, we would be lost. We are glad that we got this tremendous help from you. Avada is lucky to have a great support team. Thanks a million again.

Using app

Over 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 2, 2021

really good app. Lots of function for free. It is probably the only one which is easy to use and perfectly works with shopify sign up forms and customer tags from shopify. A huge thank you to Sam. He's great and really knows how to support also technically.

Using app

14 days

Total reviews

15

Average rating

3.7

5 / 5 Share

Dec. 1, 2021

I have been using this app to slowly automate all my emails. It is simple to use (sometimes too simple if you want to add HTML or liquid). The support staff are brilliant, thank you, Sam and Alice and all the others who have answered my sometimes ridiculous questions and on others have solved a real issue. Very good value for money compared to similar much pricier apps

Using app

Over 2 years

Total reviews

19

Average rating

4.8

5 / 5 Share

Nov. 29, 2022

I used this app to help me with all Email campaigns and automation. Very easy to use. Plus their support is really fast and helpful. Would definitely recommend it to meet your e-commerce marketing needs! Thanks, Prakash

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

I really love this app and the help I receive there. The team is amazing and always tries their best to respond, I have some apps installed and they are by far the best in terms of help, responsiveness, friendliness and initiative. Special thanks to Daisy, Jalal, and Lisa, They are the best!! Thank you so much!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

I just transferred over to this app from Mailchimp and am happy I did! Their customer service is amazing! Jasmine has answered my questions so quickly! So far I feel it is superior to Mailchimp with all the customization with email layouts and customer journey emails. Glad I have switched!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

The customer service is great so far, I still have yet to start any campaigns but starting out all is good!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2021

Love it! provided everything I was looking for and Rainy provided best customer service! Definitely 10 of 10! Thank you!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2023

Very good app. Great assistance from Emily. She was very helpful, to solve all my problems! ------------

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 24, 2021

Great app and great support. Quick answers and quick help from basic to advanced topics. Thanks Daisy!

Using app

1 day

Total reviews

6

Average rating

4.8

5 / 5 Share

Jan. 7, 2022

I used this app for welcome email automation and for campaigns. It was easy to use and while I had some hiccups along the way, the customer support (Jasmine and Lucy) was quick to resolve and help.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

I recommend Lucy's customer service. I am the first time user and she has been very patient and helpful to me. I didn't know a lot of features and steps. She simply break it down for me.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

fast and good service. Daisy is really good thanks to her all my problems went away she resolved everything for me! 100% recommended

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

The app is great so far, although i had difficulties in the beginning but there support was fast and to the point, My account manager was Jasmine and she helped me a lot. Kudos to the team!

Using app

25 days

Total reviews

7

Average rating

5.0