All reviews

Rating Breakdown

  • 5
    95% (1,790 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Nov. 22, 2021

i recomended this app, fast and best support,I have been working with avada for at least 3 months and I am very satisfied, they solved my problems very quickly. i hope to work together long time!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2021

Jasmine and Marcus were a tremendous help to me and did an excellent job. I would highly recommend their app. It's great and they provide fantastic service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2021

It is fine, I just started... I will need a bit more time to tell you more about my real experience, still waiting for people to sign up. But it looks fine.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

we use this app for a few months and it's a great email marketing app with nice features. Also, Daisy helped me a lot. Very happy to use this app!

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 28, 2021

This is THE BEST email marketing platform I have ever used! In the passed I've used all the big and the small platforms. But this is just such an amazing experience. The team is based in Singapore, but when they are "online" their support is just top notch! And their platform is so so easy and intuitive to use. It even balances the layout automatically with one block with image to the left and text to the right, next added is the other way around! Small things that just means so much. aaaannnndddddd! there is one more! The segment features are outstanding! So easy to build segments based on almost everything! Purchase history, locations everything!!! Get this one, you will not be disappointed! Did i mention the AMAZING support???

Using app

Over 1 year

Total reviews

16

Average rating

4.9

5 / 5 Share

Nov. 16, 2021

this app is amazing. Great customer service and UI design. I had some issues and Jasmine helped me out promptly. Very patient and welcoming. I definitely recommend it.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

I worked on something with newsletter. I lost it. The Support assisted me quickly. Thank Candace! Great Support! and also Thank Jalal to show me where to find something I need to edit so quickly.

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

We are still in the early stages of using this app and really applying all the features to our communication. However what we have seen and especially the help and support from AVA is fast, helpful, professional and efficient. we are never left unanswered and the serviceteam are hands on and ready to help with setups and get us going in the best way.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Great app for marketing, it allows you to create pop ups and thank you messages as well as automate your emails....Awesome Support ...Thank you Lucy

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

I am at the beginning of the app's usage. The support was quick, smooth and comprehensive. Thanks a lot.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Great app and amazing Support! Definitely recommend it! It's a great app that helps you get a lot of conversions.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

My pop-up wasnt showing. Started chatting with Daisy and it was fixed in 5minutes! Awesome help. Do recommend

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

The app is easy to use and very complete ! But the best part is the support team, they are amazingly helpful and reactive !

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Jasmine has been a super star and helping me with all my questions and assisting me with design and functionality questions! Super grateful for all her help, otherwise it would have taken me forever!

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 8, 2021

I had an issue, and they took care of it within a couple of hours. They even stayed in contact with me even the next day to make sure everything was working correctly.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

it is very functional, and that staff responds to you asap to fix the problem. They provide the best solutions

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

I was having a problem with a Form and Candace was able to help me figure it out. The customer support is super responsive and nice. I Highly recommend any Avada product.

Store

etzart

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 7, 2021

The customer service responds quickly and can deal with my problem quickly. And it's easy to send an email, i will use it again.

Store

FuBlit

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We're always happy to assist if you get any trouble using the app. And yes, we hope it is easy to use for beginners - which we really care while building it. Feel free to reach us anytime you need further assistance. Regards, Rainy

5 / 5 Share

Nov. 4, 2021

Great customer service by the customer service team! They immediately attended to my matter with great urgency. Loving it! So far no issues :)

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

Just started using this app about 3 months ago maybe more. It is amazing! We use the spinwheel... Works every time. And Daisy is Fantastic, courteous, friendly, and really cares about Small Businesses. If you have any issues, she and the team will solve it quickly. THANK YOU! THANK YOU! THANK YOU!

Using app

8 months

Total reviews

5

Average rating

3.4