Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.9
feedback
1,878
chart
#2,845
All reviews
Rating Breakdown
Review RSS Feed
Oct. 11, 2021
Everything is just great! Aside from the services offered inside the app, their online support is very helpful, too, Making sure everything is settled and solved. Thanks, AVADA!
Oct. 11, 2021
I had troubles in the past but almost instantly the customer service of avada solved my problem and now I'm having a great experience with this app. Highly recommended!!!
Hi there, Rainy here from AVADA and I am sorry to hear about your trouble installing the app. I think we can sort it out right away. I sent you a follow up email so that we can know exactly what error you got, our technical team will resolve it then. And I am so willing to help you set it up, get started based on your store demand. Hope to hear back from you! Rainy
Oct. 8, 2021
Brilliant support from Candace. There's a lot to learn but this is an extremely powerful app and extremely well priced compared to other apps.
Oct. 7, 2021
The staff assisted me is very kind and response promptly. I don't need to waste of time here and get my problem solved in a short time.
Oct. 6, 2021
Great app, great support. There are some technical issues but the support is very quick and they help you instantly. So far I am satisfied, looking forward to use all the features. I'm still new to this app.
Oct. 4, 2021
100% on their service, I had some issue on the position of the pop up button and had to trouble the staff to change the position for me several times. I'm currently not a paying customer and yet they service is still superb. Thanks for the help, I definitely look forward to signing up their services in future.
Nov. 23, 2021
The team at Avada is awesome, I was having issues with importing contacts and adding them to a flow, I was at the point of unisntalling the app as I was really frustrated due to the app limitation. But the team stepped in and found a solution to the problem. Thank you guys.
Sept. 28, 2021
so nice customer support, Jasmine is so kind , she tell me everything with all details how to do exactly !! thank you
Sept. 28, 2021
Beautiful customer support. Thank you so much for the quick help!!! Very friendly and professional .
Sept. 27, 2021
so far so good! getting things done now! im new to the platform but im getting everything done as much as i can
Hello, We are so happy to hear that you're pleased with the results and that we were able to help If there's anything else we can do to help, please let us know. Thank you so much for your wonderful review! Daisy
Sept. 23, 2021
The teaser was covering my logo and I was not able to find the location of where to adjust the position. Immediately, I was helped. Not only was I able to learn how to adjust in the future, but AVADA was more than pleasant to chat with.
Hi, Thank you for giving us a wonderful review! That is a big motivation for us to keep up with the good work and provide better apps and service for you 🤗 Should you need further help, please do not hesitate to ask Best regards, Daisy
Sept. 23, 2021
Avada is great and offers really cool options for collecting email addresses, offering discount codes, send follow up mails after orders and create newsletters. Important to us is the double opt-in feature where a small issue was solved after a very short time thanks to the excellent support.
Feb. 1, 2023
The customer support staff for the AVADA products is among the best from any app or subscription I utilize for my business. They are very friendly, knowledgeable, and patient, especially Juliana. It is like talking with a friend. And that makes such a great difference.
Sept. 22, 2021
This app has great customer service that answers your question immediately and solves it and the price is more convenient than other apps. I have just started to use this app because of my friend's suggestion and I am very happy about that!
March 19, 2023
Prakash was very helpful and informative. He assisted me with my issue that allowed me to continue to service my customers. Prakash was able to remove the line that had plagued my picture on my marketing. He removed the picture, uploaded it again and moved my shop button to the bottom. Job well done Prakash!!
Sept. 21, 2021
Enjoying the service provided by this app so far. Support is amazing! I'm still at the free plan but it's been good so far.
Sept. 20, 2021
We are just getting started with Avada so I can't speak to the App long term but what I can say is the support so far has been outstanding. If the app works as good as the support I will be very happy.
Sept. 20, 2021
So far one of the best APPs I have used. Customer service is amazing, quick response helping resolve issues.
Sept. 17, 2021
Best support i've ever have! App is easy to use, affordable price and works good with other apps. Thank you!
Sept. 16, 2021
Tienen un servicio de clientes maravilloso. Lucy es muy rápida y amable. Todavía no he probado la funcionalidad de la app, pero me parece muy buena. Gracias equipo muy buena herramienta.