All reviews

Rating Breakdown

  • 5
    95% (1,790 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Sept. 16, 2021

Amazing app and customer service, the online support is truly mazing and there are so many great features this app has to offer

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Seems very good as I just installed it. You start a Trial period right away but you can downgrade to FREE version in the app settings before trial expire. Some features in the free version might be messy (i.e.: abandoned checkout emails can generate discount coupon in Shopify but can be limited in case the same customer abandon cart more than once) Support from Avada in chat is incredibly fast, efficient, friendly and polite, really help on setting up and understand the app better. Looking forward for further development. An integration with the Joy loyalty program would be great.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your kind and detailed review. We really appreciate that. I have sent you a follow up email to make sure everything is working well in your end. And I hope to hear more of your feedbacks to improve our app. Kindly check your inbox. Thank you!

5 / 5 Share

Sept. 15, 2021

Avada for me is a very good email marketing solution. My email marketing and transactional emails are done with this app and I cannot complain about it. Also whenever I found some glitches the customer service has been very responsive and has always found a solution to my issues. Good job Avada, keep it up !

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 14, 2021

Avada app is amazing, helps me to do my marketing better. The support team is very quick and always help me more than I can ask.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

La meilleure application du store shopify pour le SEO, complète, fluide, intuitive, service client rapide. Je recommande à 100%.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

well this up good and give you options but one thing to improve the design and become faster, the online support team is very helpful and kind

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind and detailed review. We really appreciate that. I have sent you a follow up email to make sure everything is working well in your end. And I hope to hear more of your feedbacks to improve our app. Kindly check your inbox. Thank you!

5 / 5 Share

Sept. 11, 2021

Super easy & Fast to set automations. Good customer support. Quick integration and personalised subscription. Love the app!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

5 Sterne für das AVADA Team. Immer sehr hilfsbereit und unterstützen einen wo Sie können. Schnell bekommt man die richtige Lösung präsentiert und die Umsetzung wird einfach erklärt. Eine tolle App für das Email-Marketing. Vielen DANK für den super Support!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

The customer experience is incredible. They have helped me so many times and I could not be happier. They are quick to respond and help me with any questions that I have. Jasmine and Candace are two of the many who have been great help. I highly recommend the app.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Have just starting using this app & seems great so far. Very easy to use & the support has been fantastic, very prompt

Using app

5 months

Total reviews

13

Average rating

4.8

Developer Reply

Hello, We are so happy to hear that you're pleased with the results and that we were able to help If there's anything else we can do to help, please let us know. Thank you so much for your wonderful review ❤️ Daisy

5 / 5 Share

Sept. 8, 2021

I switched from another popular email marketing app because the other app had greatly reduced my mobile Google PageSpeed Insight score, which is not a good thing. I've been super thrilled with this app and the support I received. Moreover, I achieved my goal regarding the mobile PageSpeed score; it was not impacted by this app at all, which is great. There were initially some compatibility issues between this app and one of the other apps as well as my theme but they fixed it and everything is working great now. My issue was resolved in less than 24hrs; my initial request was at the end of their support hours and they asked me if it was ok for them to get on it the next day and I said, "no prob" and they were on it before I even checked the next day. Lots of features and a very reasonable pricing structure.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 7, 2021

lots of great features and super helpful support. I am using Avada for everything from shopping cart abandonment to SMS

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello, We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track 🚀🚀 Please feel free to ask for our support anytime you need. Best regards, Daisy

5 / 5 Share

Sept. 7, 2021

Super easy to use ! They have everything I need in this app- templates for the newsletter, my SMS/email subscribers, automation campaigns, and support is quick to respond when you need help! All store owners need this app !

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 6, 2021

I used this app for email marketing for my website. I really like the app because this can elevate my business. Thank you.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! Please feel free to ask for our support anytime you need. Happy selling! Daisy

5 / 5 Share

Sept. 3, 2021

Rainy helped me tremendously because i was lost and she helped make a email + sms flow for order confirmation. Customer support is a1

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

A great ready to use email solution. I loved their pricing which is based on contacts and not on emails sent. This is particularly beneficial for start-ups line us. Shout out: Rainy / Thanks for helping us set up our account.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

Excellent way to treat a client :D, Fast & Quick. I asked a problem and in 5min i got an answer so excellent.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

Really great and thank your service really appreciate customer service specially from daisy she spent nearly 20 minutes and resolved my issue thank you for your kind support

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 31, 2021

I haven't used this app in their depth as of yet however so far their customer service is incredible and fast. Daisy helped me with my Domain verification within minutes.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello, We are so happy to hear that you're pleased with the results and that we were able to help If there's anything else we can do to help, please let us know. Thank you so much for your wonderful review ❤️ Daisy

5 / 5 Share

Aug. 31, 2021

Great App! Very helpful and friendly support! Using the App for abandonment cart and follow up e-mails

Store

Kayino

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thanks so much for the wonderful feedback and 5-star review! 🤩 If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Best regards Daisy