All reviews

Rating Breakdown

  • 5
    95% (1,837 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Dec. 17, 2021

Very wonderful and very useful application and contains many important things in our work. Special thanks For Liz for the amazing & fast support with me. appreciate your help.

Store

Nanzbee

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

Great app to have. The staff at Avada is extremely supportive of the product and are there for you. I had Jasmine help me out on setting up everything from popup, return workflow, abandon cart campaign , and setting everything to best practice. So Jasmine you get 2 thumbs and five stars. Thank you so much for all the help. Avada is the best marketing app for Shopify stores :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

After have difficulty editing the context of the templates with my Apple product I decided to try my Asus computer and IT WORKED and I am so HAPPY. Jasmine also assisted me with a few other things and made some recommendations for the future and I want to say thank you AVA for having people on your team that care.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

Just perfect support, a hug to Jasmine who provides me with excellent support. She is quick and always very attentive.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Lots of great functionality for email marketing and easy to use. Excellent online support from Daisy!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Awesome. Daisy from Avada assistance is always quick and to the point. He helped set up my SEO Analysis spent more than 40mins with me. Keep up the good work. Thanks for your support.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Daisy have been super helpful and prompt w my queries and issues I have encounter thru out. She's attentive and initiative! Thank you Diasy! You are a gem!

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 15, 2021

Really great app! The customer service is fantastic, especially Daisy that helped me to solve my issue. Recommend to everyone!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Candace patiently helped me set up my promotion code on my email. I couldn’t have done it without her patiently waiting for me to follow her directions. I even had to switch computers and she still tracked me down. I’m sure all your staff is competent, but next time and there will be a next time, I hope I get her!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

This is a great app to use to recover abandoned checkout. The customer service team is really great and helpful. Spoke to Lucy, one of the customer service members, she is really great. She is really helpful and explain everything well. She got good patience level.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

Mycket bra automation och enkelt att använda. Fått mkt bra support från Avada och främst Jasmine och Sam.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

Great Service! Jasmine was very kind and supportive throughout. She gave instructions very clearly. She was very helpful.I had great customer service while setting this app up. they responded to my request in a very quick manner. I highly recommend it.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

I have started using this app - it's an extremely useful tool to start your marketing campaigns with. I am currently on the free plan and this has enough features to get you started. Their online chat is very helpful too - had some questions and Candace was a great help!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

Aplicativo incrível, ocorre alguns erros porque é um aplicativo recém-laçado, mas vai ser corrigido em atualizações futuras. A atedente "Lucy" é muito atenciosa, gostei bastante.

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 12, 2021

I've just added this app and it's easy. I had a couple of questions. The online chat was immediately available (important for me in Australia where I usually have to wait ages for a reply due to time zones) and Daisy was very helpful. My questions were answered in minutes. Thanks!

Store

Squirrl

Using app

About 2 hours

Total reviews

15

Average rating

5.0

5 / 5 Share

Dec. 11, 2021

Excellent customer service and fast resolutions, Also received a free workflow without asking for it. I will definitely keep on using.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2021

Although Avada email marketing app is a little less known new player, I do really like its ease of use while having powerful functional features. Customer support team including Daisy and a couple others are excellent. They are very responsive and helpful in answering my questions and solving issues. Thanks a lot!

Using app

12 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 11, 2021

Your response to my problem was excellent. Very fast and with full details. Many thanks to your agent Daisy.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2021

I love the support people. It's a complete tool with fair pricing! I recommend! Easy to use and beautiful.

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 12, 2022

I adore this app, everything is soo comfortable to use! I switched to this app after using another one for a while and noticing that all my emails landed in the junk folder. So now I'm totally happy, with many beautiful templates and really awesome and quick support - Candace was so lovely and helpful. Absolutely fabulous experience, thank you very much! ❤️

Using app

6 months

Total reviews

8

Average rating

5.0