All reviews

Rating Breakdown

  • 5
    95% (1,790 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 27, 2021

I started with Avada's size chart tool and the support I received from that team lead me to implement their Email Marketing platform. Once again the support team provided me with unbelievable support. Candance was amazing! Patient and professional. Now I am looking for other Avada products/tools to implement. YES I would refer to a friend!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

They are simply the BEST!! If you need something fixed, consider it DONE! Job well done, per usual!! :)

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

I used this app to help me create email marketing for subscribers. So far my experience has been great. I've gotten stuck a few times, but help was right there the entire time!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2021

We decided to move on Shopify for the easy and hassle-free settings, since we meet Avada after trying few of other marketing tools. The app is doing exactly what you need to manage all the recent exigent needs of a modern customer, from merchant point of view it has been a great surprise to discover one of the best support team I ever meet on shopify app store, so far. Hope to grow big with them!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

Very good, easy to use, and the customer service is very enthusiastic. Although I'm still in the trial period, I still recommend it.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thanks so much for the positive feedback and 5-star review! 🤩 If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Best regards Daisy

5 / 5 Share

Aug. 18, 2021

I used the app for pop-ups. It allowed me to get subscribers email addresses. I love the live support.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

I am using the free version of Avada to create and send my email campaigns. I am very satisfied with it so far. They offer great customer service and really back you up when you need it. Thinking of getting the pro version!!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! Please feel free to ask for our support anytime you need. Happy selling! Daisy

5 / 5 Share

Aug. 16, 2021

Rainy did an amazing job with helping me in everything I needed assistance with! Thank so much you Rainy.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

This app came with amazing live chat support. Chat Representative, Candace, is extremely professional, helpful and most of all, very patience in guiding us through the various challenges we've faced and resolving them systematically. Highly recommended!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

This app is RADICAL amazing very helpful and the support team extremly kind and knowlegable and they help me in every way to understand , must have this app if you are online store want to recover carts.

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

I'm Enjoying using it and the customer support is so cooperative I highly recommend to install AVADA

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

I have tested a few newsletter apps and decided that AVADA fulfilled my needs the best offering a good balance between price and functionality. The support is extremely helpful. I had a few issues with one of the forms and they went far beyond what I expected to solve my problem. That's a rare find. The app is also fairly intuitive and user-friendly. Hopefully, it will serve me well for a long time :).

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello, We are so happy to hear that you're pleased with the results and that we were able to help If there's anything else we can do to help, please let us know. Thank you so much for your wonderful review ❤️ Daisy

5 / 5 Share

April 22, 2023

I am really happy with the service and help provided. The app and all the support. Can't fault it. Thank you Prakash

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

Great and excellent support. Awesome! They supported me right away, even helped me with editing graphics etc. Would definitely recommend.

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 9, 2021

The best customer service sincerely!!!!! Rainy is the best!!! She offered to help me complete a task I had no idea how to work on. I didn't mind the wait, she's excellent.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Amazing app for email marketing, easy to set up, they have pro team, will help you on every single step. Easy to understand results! Way better than any other email marketing app.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

I was browsing through quite a few email marketing apps and finally decided to settle down with AVADA. The main reason is that the customer service is excellent. They have the best support team I have ever encountered.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

This app makes it very easy to set up and customise marketing emails for your website. Customer service is always there for you when you need them! Thank you!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello, We are so happy to hear that you're pleased with the results and that we were able to help If there's anything else we can do to help, please let us know. Thank you so much for your wonderful review ❤️ Daisy

5 / 5 Share

Aug. 3, 2021

We have just recently installed this app but have been using other AVADA apps for a while. The app itself is quick and responsive. It has a detailed yet straightforward layout that you can navigate easily. I love the fact that it integrates with their other apps. One of my favorites is the review app. The support team for this app is AMAZING! Daisy was quick to respond super friendly to an issue we were having (which was my error). Would highly recommend this app to anyone!

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello, We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track 🚀🚀 Please feel free to ask for our support anytime you need. Best regards, Daisy

5 / 5 Share

Aug. 3, 2021

Absolutely love the interface and the pre-set workflows. Rainy has been fantastic with helping out and getting us going. Looking forward to getting this fully flying!

Using app

About 2 hours

Total reviews

1

Average rating

5.0