All reviews

Rating Breakdown

  • 5
    90% (160 ratings)
  • 4
    4% (8 ratings)
  • 3
    4% (7 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2022

I like best chat app, it's so simple to use, also got huge functional. It's a best free APP you can find for customer service. Thx so much

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

It's great to hear that you find it simple to use and packed with useful features. Thanks so much for your kind words! If you ever need assistance, we're here to help.

5 / 5 Share

Sept. 6, 2022

This app helps me to get immediate messages from my cusotmers, the setup is a bit confusing for me but the customer service agent assured me they’ll upgrade it. Besides I love how it looks on my website with the lovely twinkling eyes of the icon!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback about the setup process, and rest assured, we're constantly working on improvements. We're delighted that you love how it looks on your website! ✨

5 / 5 Share

Aug. 25, 2022

very nice ,i like it......................................................................................................................

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your positive feedback. We appreciate it a lot!🙏

5 / 5 Share

Aug. 24, 2022

Happy to meet BestChat, service specialist is nice and warm. Love this whale and looking for more functions in the future.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to have you on board and rest assured, we're continuously working on adding more exciting features in the future!

5 / 5 Share

Aug. 2, 2022

Ich habe einige Live-Chats ausprobiert und dieser war mit Abstand der Beste. Es sind alle Funktionen verfügbar, die man in einem Chat benötigt. Einstellungen konnten sehr leicht angepasst werden und der Kundensupport ist auch sehr Kompetent und Unterstützend. Klare Empfehlung

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für das positive Feedback! Wir freuen uns sehr, dass Ihnen BestChat gefällt und Sie mit unserem Kundensupport zufrieden sind. Ihre klare Empfehlung bedeutet uns viel! 🚀

5 / 5 Share

June 23, 2022

It's incredible! I'm really satisfied with the features overall and how simple the setup was! The chatbot feature is beneficial to me. It's free and I'd strongly suggest it!

Store

Sinynn

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

That's fantastic to hear! 🌟We're thrilled that you're satisfied with the features and found the setup process simple. The chatbot feature can indeed be quite beneficial. Thanks for the strong recommendation! 💪🚀

5 / 5 Share

June 20, 2022

It’s a nice app without cost. It has chatbot function that helps me a lot. It can also integrate with Facebook Messenger, WhatsApp and Wechat ID. Really nice app!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the positive feedback! 👍We're glad you're enjoying the app and finding the chatbot function helpful!

5 / 5 Share

June 7, 2022

Great app, works properly, has all the feathers needed, excellent customer service. Very simple and intuitive interface, everything works well.

Store

my-nick

Using app

27 days

Total reviews

9

Average rating

5.0

Developer Reply

Hi my-nick, we appreciate your kind words! We're thrilled to hear that you're enjoying our app and finding it useful. If you ever need assistance, feel free to reach out to our customer service team. Happy chatting!

5 / 5 Share

June 9, 2022

Would recommend. Shocking how it's free with all the incredible features. If you're looking for a live chat function I would 100% go with BestChat.

Using app

8 days

Total reviews

27

Average rating

4.9

Developer Reply

Hello,sorry for the inconvenience. After the troubleshotting, the icon is not displayed due to the restriction of the service area set by mistake. You can turn off this setting then chat widget will be shown correctly. We have arranged our colleague to contact you by email. Your feedback means a lot to us, thanks and have a nice day.

5 / 5 Share

April 24, 2022

BestChat is a good live chat software, it would be even better if it can support text from right to left. I'd like to recommend it very much!

Using app

26 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your feedback. ^_^

5 / 5 Share

April 24, 2022

So far so good, I'm happy with the chat function as it's truly unlimited chats. It works well on my website, and almost no effect on website loading time, which is very crucial.

Store

Roiskin

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback, please feel free to contact us. Any time, any where, we are here to assist.

5 / 5 Share

April 19, 2022

I installed this app last week. I have to say it is incredible. The mobile app, in particular, is critical for me to stay in touch with my customers. When a customer sends me a message, I get a notification on my phone. So far, I've had a great experience with this app. THANK YOU SO MUCH FOR THIS EXCELLENT APP.

Store

YouBuBu

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, your website is great too.

5 / 5 Share

April 12, 2022

I like it so much with WhatsApp integrations, it helps me a lot. Recommended App!The UI interface is clear.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your trust. Have a nice day! ^-^

5 / 5 Share

April 12, 2022

BestChat is a very nice APP, easy to understand, it integrates with WhatsApp and E-mail, it helps me a lot. I think this is a software worth recommending.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kindly feedback, means a lot to us. Thank you. :)

5 / 5 Share

April 1, 2022

I was attracted by the cute whale logo so I installed it in my store. The UI is clean and easy to understand. Features are simple and handy. I use it to value my store traffic and survey customers' interests. Very good app for Shopify starters to connect with their customers. And it's totally free!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review, we would love to help and hope BestChat helps as well. ^_^

5 / 5 Share

March 31, 2022

This app helps my customers enquiry anytime of the day. Very useful, easy to understand, I like the chat button with eyes. Cute and attractive.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! What a lovely website, never mind to contact us if you have any questions. Have a nice day!

5 / 5 Share

March 4, 2022

This is valuable that I didn't know it exists ever. Just so smart to have the feature in engaging customers that's so effective on conversation. I highly recommend this app.

Store

bb-doll

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks to our precious user. Your feedback is important and means a lot to us.

5 / 5 Share

March 3, 2022

I like that the subscription is free. It's easy to implement. It has an extension. It's easy to maintain the content. It's user friendly. It has a great support.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback. We are here if you need any assistance.

5 / 5 Share

Feb. 25, 2022

Works well for my online business. It does help a lot in communicating. It is easy to use for information collection, online chat. Surprise me! it's functions are totally free.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. Have a nice day! ^_^

5 / 5 Share

Feb. 17, 2022

Amazing live chat app!Really recommended, simply beautiful, the support is great. Lots of automated features and customized features, too. hope free all the time, thank you.

Store

ENBUTY

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review, the very first one. Please feel free to contact if you have any questions. Have a great day!