Imbibe Tours review for Appointment Booking App | BTA

May 21, 2014

Our company is an online tour booking company. The app performs as stated per all the previous postings except one major flaw in the coding. This app only verifies the existing inventory when an item(s) are placed in the cart. It does not verify the existing inventory against what has been already placed in the cart and if the customer adds to the cart with the same item the app will allow overbooking of the item or tour beyond the maximum that has been setup in the app. Try it out on your own product page, enter the maximum number of items you have available to your cart, then add it again and again and again. It will keep adding to the cart and allow the customer to check out. This will cause overbooking of our tours and a customer nightmare. We have brought this to the developers attention and they stated it was not a concern they were willing to address. I have researched this and spoke with other developers, the calls for the cart items are provided by Shopify and verifying this information would be a simple fix. If you are booking limited quantities with this app be aware of this short coming and the possibility of overbooking.