Cart2Cart Store Migration App
Migrate products, customers, orders, customizations, SEO...
Rating
4.0
feedback
255
chart
#572
All reviews
Rating Breakdown
Feb. 9, 2018
The staff was very helpful and made sure that everything was migrated successfully. I was very impressed with the thoroughness and availability of the staff. Every time I had a question it as answered within one business day, and they were available for informational calls as well.
Feb. 7, 2018
Completely ruined our non-migrated data. Most of our pages and collection were completely deleted despite indicating to not migrate them. Don't use.
Feb. 5, 2018
oh my goodness. I called with a questions and the guy was so rude. He told me he only answered questions about pre-enrollment. That other questions needed to be handled with chat. Of course I had already tried that avenue and didn't recieve any communication for 25 minutes.CUSTOMER SERVICE IS HORRIBLE!
Feb. 1, 2018
We migrated a large x-cart site to shopify. This was the only app that could help us migrate hundreds of thousands of orders and customers. They were extremely knowledgeable and responsive. They answered my questions quickly and accurately. The initial migration went smoothly with no errors. The final migration at launch (to bring in the newest orders and customers) went equally as well. Data security was also handled to my satisfaction. Definitely would recommend this app.
Feb. 1, 2018
Support was always available (migration from Magento) and they were very helpful with the whole process. Would recommend.
Jan. 29, 2018
My experience with Migration for Shopify was positive. I was explained about the prerequisites and peculiarities for my migration from Magneto to Shopify in a detailed manner. The app is very easy to use. The migration was smooth.
Feb. 4, 2018
was not an easy task and was expensive. Many items were missing after the migration and the "tags" and "collections" were completely messed up. It took DAYS to edit the products to get everything right. And there were a bunch of add ons needed so it cost almost $400 and for that price it should have been pretty clean but it wasnt. Needs serious updating. Migrated from Big Commerce to Shopify. EDIT: SO after trying to update the migration, i tried to use the "insurance" to remigrate. AND IT DELETES ALL OF YOUR WORK!!! DO NOT BUY THE INSURANCE!!!! IT'S WORTHLESS
Jan. 18, 2018
Ths makes the migration process so much easier. Thank you Thank you Thank you!
Jan. 8, 2018
Migrated over from Big Cartel with no problems. I had some questions and customer service was excellent and walked me through everything with ease. Luxurious Wedding Decor .com
Jan. 5, 2018
Due to huge database and large number of custom migration requests, we didn't use the app (although I have used before very successfully) - instead we used Magnetic One's premium migration service. It took a long time to get everything done, but eventually all items we needed were migrated over successfully which saved many hundreds of hours of uploading. Price for the service was very good. If you are migrating to Shopify I would definitely recommend this service.
Dec. 25, 2017
Not sure what went wrong for other people. The app worked really well for us pulling over from OSCommerce.
Dec. 1, 2017
Terrible. Absolute scam. Migrated orders and customer information; does NOT migrate passwords NOR create an account so there is no way for customers to log in at all. Password reset doesn't even work. Furthermore now all their email addresses are in the system so they cannot even use the same email address to create a new account. If you want to totally nuke your store and alienate all your current customers, by all means use Cart2Cart. EDIT: The limitations are a Shopify issue and not the fault of Cart2Cart - however, they are less than forthcoming with this information before the migration and lead you to believe that all will be well once migration is complete, which is not accurate.
Dec. 4, 2017
DO NOT WORK WITH THEM! They did our migration halfway through then wouldn't proceed until we gave them a five star rating. They totally blackmailed us. The final results were not ideal. You're better off using piecemeal uploaders to upload all of your orders/customers/products. Use them at your own risk.
Nov. 23, 2017
TERRIBLE! I needed to just remigrate the same files over i already paid for, they wanted me to pay again. After tirelessly telling them it is the same files they still wanted money. So i paid. They remigrated and i specifically chose "DO NOT DELETE DATA" and they deleted ALL data from my store, CMS pages, products, etc... What a terrible experience, hours and hours and hours of time lost.
Nov. 7, 2017
Fantastic App. We migrated from Volusion to Shopify with no problems. Customer Accounts, Inventory, Sales Orders...everything was transferred over. The only quirk we had was that passwords didn't transfer over (I'm sure this is a security issue and I have no problem with it at all). The solution was to just send out a mass e-mail to all of our customers asking them to reset their password. Once they reset their password they would still have their shipping information saved as well as the list of their previous orders. WOULD HIGHLY RECOMMEND THIS APP...but like any migration process be sure you research & make sure you are doing it the correct way so there are no issues. You can't blame a vendor for a user mistake :)
Nov. 6, 2017
Second time using cart2cart for a site migration. Setup is relatively simple. I'm only migrating customers and order data, not products, but the transition seems to be pretty seamless as long as you've paid attention while setting up the migration. Without a doubt, this has saved me a little over a week of work within a few hours. Money well spent, and the support is super responsive.
Nov. 4, 2017
Be very careful using this app! When migration from woocommerce to shopify they install your images wrong. They use the folder "Assets" instead of "Files" which will make you lose everything you ever did the moment you delete old themes. Its not the proper way to upload files (images) and it will destroy your entire site. We lost everything and had to hand upload each image (5k photos)
Nov. 1, 2017
Crap service. Run away. Export your .csv files and do your own migration. I paid a lot of money, and they made a mistake in my service. Now they ask me to pay more to they fix for me. [RUN AWAYYYY OF Cart2cart services]
Nov. 1, 2017
“Brilliant job and Outstanding work! This is truly above and beyond. We are thrilled to have Cart2Cart on our migration and this is exactly why we need someone like you. This is superb! I had no idea an outcome could look this good. To be honest, when we started the project I wasn’t sure we could pull this off but you certainly did it and did it well. We are so fortunate to have an innovator like Cart2Cart on our migration. This is so great I think others could benefit from learning about it. Can I share your work at our team meeting/with my peers/with my boss, etc.? You set a high bar with this one. This showcases you are a role model and leader in this field. You have done an amazing job and we really appreciate your work!”