Channel‑Live Chat Chatbot CRM
Channel Talk - live chat & team chat, CRM and...
Rating
4.8
feedback
58
chart
#8,250
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
7%
-
Less than a month
9%
-
Less than a year
71%
-
More than a year
3%
Reviews Summary
The Shopify App has received mostly positive reviews from ecommerce merchants. Users appreciate the direct communication with customers, which has led to deeper relationship building and higher sales. The app is praised for its ease of use, helpful customer service, and features that allow for personalized customer support. Users also mention the app's efficiency in managing customer information and its ability to improve customer satisfaction. However, there are a few negative reviews that mention difficulties in implementation and customization, as well as concerns about the authenticity of some reviews.
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