All reviews

Rating Breakdown

  • 5
    95% (199 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 9, 2015

Excellent service from Min, his help during the installation process itself was priceless. Great communication, quick turnaround, and very patient. We have bulky items that need special attention to shipping charges, as well as dropshipping, and Bespoke Shipping handles it all with ease. If you're looking for a solution to your shipping charges for your customers, give this great app a try!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2015

Min was a last resort to solve our intimidating shipping rate configuration. No other app offers what Min does, he responded quickly and solved our problems. We would absolutely recommend this app for anyone who is in need of unique shipping rates!

Using app

12 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 27, 2015

5 Star App and 5 Star Service from Min. What we thought would be an incredibly difficult thing to do was made to seem like a breeze with Bespoke Shipping. An absolute must have APP to customise shipping charges. Min attendeded to it quickly and effectively with no hassles. Absolutely recommended!

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 13, 2015

This is the app that solved all of our shipping woes! Min offers absolutely brilliant support and his assistance has made a profound difference to our piece of mind knowing we don't need to stress about having an incomplete shipping offering. Well worth the money considering it's more flexible than any other offering. Thanks Min!

Using app

4 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 12, 2015

If you need custom shipping rates, this app is a must have! Just email Min at [email protected] and he will build your custom shipping rates for you! He is brilliant and this app is great.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2015

One of the MUST HAVE apps for shopify!! I've got no programming experience whatsoever but all it took was one email to Min to set it up and with me just maintaining it. I've had multiple abandoned orders due to the high estimated international shipping rates but with this app the store can now quote an exact rate and has since installing it seen an increase in my international orders! A VERY BIG THUMBS UP to Min and his app!!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 3, 2015

We have a quite complex range of shipping rates, that would have taken hours to create in the normal Shopify dashboard. In addition we have particular products that have to be shipped at different rates, something that Shopify can't do at all. This app sorted it easily. Note that the interface is a page of php code, which could be off-putting for some. However the fact that you can edit the code is exactly what makes this app so useful - it's vastly quicker and more flexible than using the Shopify interface. Even if you have no experience with php, it's not hard to make small changes like adding a country or adjusting a price. And if you're familiar with javascript, or messing around with Shopify liquid code, you won't have any trouble understanding the if/else statements. I should add that the developer Min did the initial set up - wrote and installed all the code for our different rates, and quickly corrected a small mistake. Very happy!

Using app

Over 5 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 30, 2015

Hallelujah!!! If you have any shipping problem whatsoever, Min and this app are probably your solution. We had an issue neither Shopify or other apps like Better Shipping could or wanted to solve. Min quickly responded to our request and was easily able to completely customize our rates (set a flat rate per product, per quantity, per country across all our products). He's the best!!!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2015

After emailing Min my request for a customization to his App, he immediately sent back the solution - and it worked perfectly right away. I could not give a higher review for any App or developer!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2015

Fantastic customer service, Min implemented the code for our rates and we are testing them out first thing in the morning I have to give 5 stars for now To help out you have to be able to generalise your shipping rates, so first approach your shipper, get up to date data from them, set up your equations and supply as much info you can to Min I'll add to the review shortly when we see it in action (waiting on our New Years Sale rush to stop)

Using app

Almost 8 years

Total reviews

30

Average rating

5.0

5 / 5 Share

Dec. 21, 2014

Before using Custom Shipping Rates, I read the reviews and had to see what all the fuss was about. I sent the the developer an email with exactly what I needed before I purchased it (no other app could do it) and (within 30 minutes) they simply confirmed what I needed while giving me exact instructions on achieving it. Best support for any product I have ever experienced in my life. 6 out of 5 stars.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2014

I am very happy with the app and the lightning fast email support I received. I will continue using this app for our store and recommend it others. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2014

Before giving this app a fair try, I thought that all these 5-star reviews were fake. However, after installing the app and getting it configured, now I am leaving a 5-star review myself. However, I should warn casual users: this is not a trivial app. It is not something you install and "it just works." The UI is actually a PHP code editor. You'll need your own PHP-based config file. Fortunately, the developer is extremely helpful and responsive. He helped me get up and running quickly. He provided my initial PHP config file. As I said -- awesome support! I also learned a little PHP syntax myself. This allowed me to put my exact shipping needs into action with the help of this app. It is very powerful. And it works seamlessly. This app significantly improved my store's shipping! I highly recommend this app.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2014

Outstanding shipping app and the customer service is out of this world. If you can dream it Min with Custom shipping Rates will make it happen. With this app we are able to have a fixed shipping rate for some of the products we sell while some other products ships for free. All I will say is outstanding! uhsupply

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2016

Great so far. Min Liu responded quickly to configuration questions and helped us get setup with product specific shipping that wasn't possible with Shopify's built in capabilities. Update 1/28: We had changed our shipping setup for a few months and stopped using this app but again have found a need to get some custom rates setup. Min is the best and helped us get going super quick with the new logic we needed. If you have custom shipping requirements, this is the way to go!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2014

Excellent App ! I would say one of the best among "shipping apps", requires some knowledge of php. As soon as you get the logic behind the app you can have unlimited variations for shipping. Thanks Min that answered all our questions and was so patient with us. Great customer service ! 100% recommended app !

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2014

Owner is 5*** support, Thanks Min for all your help! The app itself is very useful if you have many different variation for shipping, e.g. UK Highland postcodes / rates. Programming skills are needed, but once you got it, works perfectly.

Using app

9 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Nov. 12, 2014

We couldn't be happier with the app! After one year of having to program unsatisfactory work-arounds to deal with Shopify's rudimentary shipping system, we are grateful to have found this app, which serves our needs perfectly. We are finally able to offer our customers fair shipping prices and are not left out of pocket either. The developer has been excellent in understanding our needs and even implemented our complex shipping logic. Thank you to Min for being kind, helpful and reliable :)

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2014

Awesome app and even better customer service!

Using app

Over 3 years

Total reviews

1

Average rating

5.0