All reviews

Rating Breakdown

  • 5
    95% (1,901 ratings)
  • 4
    3% (62 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Feb. 2, 2021

We have been using a (separate) pre-order app for capturing out of stock orders, but it has limitations. This Back in Stock app filled in those areas, as not everyone wants to be locked into a pre-order purchase. It was very easy to setup and integrated seamless with our store. We had one occurance recently where a customer got a restock notification, but the variant was not back in stock yet. We contacted customer support, whom responded within 5 minutes with enthusiasm to assist us. They were very gracious in handling our issue and resolving it quickly as possible. Very pleased with the app and their support.

Using app

4 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 2, 2021

This app is very user friendly and saves us hours trying to track down customers about restocks. They also have a live chat and respond quickly to questions/issues. Highly recommend!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

Very good experience and fast customer support which is always the most important for me. I recommend.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

This app really helps to engage my customer in case my products are out of stock temporarily. The customer service here is wonderful. They responded to my concerns and difficulties very fast. Just one thing haven't yet be solved, the button couldn't be showed up in my quick-shop window, I am going to discuss with my development team. Appikon here helped me out to a certain extent by providing me their code snippet. They are helpful and responsive.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

Really useful app resulting in more sales and less customer service emails. Support was quick and helpful.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

This app has been a GAME CHANGER for my website, helping to drive more sales! Our products often sell out fast and we work hard to also restock quickly but this app provides our customers with INSTANT notification! Love all the additional features too and the support team is FAST at responding! Abuzar has been amazing with integrating the features to match my theme <3

Using app

About 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 1, 2021

Just started using...but so far, excellent customer service. Responsive and helpful in getting my back in stock alerts set up properly.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

Customer service was very helpful and promt. I like the delivery policy which allows you to throttle notifications, preventing spamming too many customers with notifications. Thanks!

Store

PURPLE

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

It's simple to set up and use. The customer support team responds quickly and always does their best to help. We don't have any complaints!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

We're loving this app! Customer support was amazing at replying (in under 5 minutes!) to our live chat. It has helped reduce customer e-mails on our end, as the app takes care of letting people know when something is back in stock.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

always my question got answered very fast, thanks for you all guys and we are waiting for more features. thank you

Using app

Over 2 years

Total reviews

15

Average rating

5.0

5 / 5 Share

Jan. 31, 2021

Love it!Great app! Easy to use and the Customer service is superb! Highly recommend it to everyone!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2021

The support team is great and assisted to get me the best results on my product listings. A great product and service.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

I reached out about changing the appearance of my button and received a response in less than 5 minutes! These guys are prompt and super helpful. I've only had the app for a little while, but I anticipate that it will work smoothly. I am definitely planning on upgrading to their Annual Plan once/if I pass 20 notifications. Thank you Appikon team!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

Good app - we needed to be able to separate inventory by warehouse which this allowed us to do! Would be good to see unsubscribe rate though.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

This app does exactly what i needed, and the customer support is amazing. I would definitely recommend them to others.

Using app

24 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

Really amazing. It is a very friendly experience. I had a few questions and wrote in the message button and they quickly replied explaining everything. Super helpful.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

Very satisfied with the application. And even more satisfied with the Support: efficient, helpful and very professional! Highly recommended!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

Extremely happy with this app! They fixed an issue quickly of darkening the x in the box so it was easier for customers to see how to close the box. I tested out the app to see how and when it sent notifications out after I added an item back in stock. It worked perfectly! So happy! The messages to my phone and email were both received within 1-2 minutes after I changed it to back in stock.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Great app! I had some questions about installation and the team was very responsive....probably the fastest I've seen with any app. We have quite a few products coming in and out of stock and I've had customers asking for this so it was long past time to do something.

Using app

About 2 hours

Total reviews

5

Average rating

5.0