All reviews

Rating Breakdown

  • 5
    24% (9 ratings)
  • 4
    5% (2 ratings)
  • 3
    8% (3 ratings)
  • 2
    11% (4 ratings)
  • 1
    53% (20 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

July 30, 2023

Dear Alibaba Support, I am writing to you today because I am having an issue with the dropshipping application on my Shopify store. The application is not Supporting up in my Shopify app store, and when I try to install it manually, I get an error message. (Unsupported) I have been using the dropshipping application on my Shopify store for the past few months, and it has been working great. However, recently, the application stopped working, and I am unable to install it again. I have tried uninstalling and reinstalling the application, but that did not fix the problem. I have also tried contacting Shopify support, but they have not been able to help me. I am hoping that you can help me resolve this issue. I am a small business owner, and I rely on the dropshipping application to sell my products. I would be very grateful if you could help me get the application working again. Thank you for your time and attention to this matter.

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

July 7, 2023

Até hoje tem sido top. mas penso que será necessário fazerem uma compatibilização nova para o shopify. Seguindo os padrões necessário e evolutivos.

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

June 21, 2023

products do not work to import anymore. I try too import and it does not work it states it has failed

Using app

Over 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

June 18, 2023

You can't use this app it needs a major do over. You are unable to really so anything on it I wish they would fix it, this would be a huge money maker.

Using app

6 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

June 10, 2023

Terrible app. Whenever a customer places an order, I have to pay the shipping cost, etc. Whenever I type my card info it will not accept my payment which it gives me a bad delayed response to customers and have to give my customer a refund back because of this issue very disappointed with Alibaba. If I were you guys trying to start an online business try different suppliers services that actually provide better services and will at least accept my payment!!

Using app

2 months

Total reviews

5

Average rating

4.2

1 / 5 Share

May 25, 2023

No sirve no es el idioma correcto Así que no me sirvió para nada Pero igual asta luego feliz noche

Store

Turcios

Using app

About 7 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 6, 2023

Not working I don't know why , I have tried to install alibaba dropshipping app for me to drop ship better but right now I can't to really have access to it and that's not good service if you ask me !

Using app

3 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 10, 2022

this service is highly appreciated, I had trouble trying to figure out dropshipping and my agent was patient with me and showed me diagrams to help

Using app

About 1 month

Total reviews

5

Average rating

4.4

1 / 5 Share

Oct. 7, 2022

You have to sell your store to pay their shipping rates. Too expensive shipping and too slow as well

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 11, 2022

I have been waiting for such an application. Dropshipping at scale was basically unfeasible with Alibaba but this makes things much more manageable. Yet to use the app entirely.

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2022

Awesome. Very helpful, but, after the expiration of my session, I can't push any product anymore, even if I already paid an hour after the expiration of my Trial.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 24, 2022

Really bad app! 1. No free shipping and no shipping to all countries. 2. Every little question should talk to the seller. 3. In short inconvenient, very expensive prices. 4. There is a lot to improve they should start with free shipping and low delivery time and order handling *****there as if they doing us a favor that they saling to us that is how I feel********

Store

Maxzol

Using app

About 1 year

Total reviews

22

Average rating

4.6

1 / 5 Share

Feb. 17, 2022

做了个啥呀 重来没见过这么烂的应用 真不敢想像这竟然是阿里巴巴自己家做得东西,阿里是真没人了吗。。。。。。。。。。。。。。真要我评论100个字吗,算了,留点面。.........................................................................................................................................................................................

Store

Kidwaer

Using app

About 21 hours

Total reviews

2

Average rating

3.0

2 / 5 Share

Jan. 24, 2022

Shipping rates are insane. Example: $2.5 boxing gloves - Shipping costs $572-1094 with Alibaba shipping logistic providers - and shipping times are still around +/-20 days. I'd rather pay CJdropshipping 5 dollars with 6-12 day delivery or 12-22 day. Or use ePacket via ALiExpress et cetera.

Using app

About 2 months

Total reviews

3

Average rating

1.7

1 / 5 Share

Dec. 4, 2021

It is good to have Alibaba as a dropshipping supplier ; but shipping rates are very high that it becomes impossible to make money with them.

Using app

5 days

Total reviews

4

Average rating

4.0

Developer Reply

Thanks you for your review! There're millions of products cross categories on Alibaba.com and shipping rates are different. For your question, we will have one of our account managers send you an email to understand your product sourcing needs in detail and we will offer the solution accordingly. Appriecate your review and we wish you all the best!

1 / 5 Share

Sept. 24, 2021

Difficult to navigate your app, impossible to find where to begin dropship products and how to add them to my shopify acocunt. DELETE APP using Oberlo much easier.

Using app

12 minutes

Total reviews

2

Average rating

2.5

Developer Reply

Thank you for your review. We're sorry to hear it did not work out as you expected and we do respect your personal experience. From what you shared, seems it failed in connecting your shopify store with your Alibaba.com account. We'd love to know more detail and dig out the reason behind, would you please share what's happening on your end with us at [email protected]? Our account service and tech team could definitely look into it for you, help you to smoothly dropship from millions selected products presented by experienced global suppliers and further assist your business.

5 / 5 Share

Sept. 2, 2021

The App is fine, the catalogue offers a very wide range of products, the app is also easy to use. And the app is free.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave us a review! For your question, we will have one of our account managers answer your email immediately (and thanks for the email too). After understanding the problem in detail, we will offer the solution accordingly. Appriecate your review and we wish you all the best!

2 / 5 Share

Aug. 15, 2021

Good potential, but you need to be logged into your Alibaba account to process and import the products (i.e. you are sent to Alibaba.com when using this app, not a screen within your Shopify Admin). That means, for my Virtual Assistant to use this App they need access to my Alibaba account and password, which I cannot give out due to legal/security reasons. Hence I cannot use the app as it is my VA who imports my products... I would love to know when/if a separate user account feature is created.

Using app

18 days

Total reviews

4

Average rating

3.5

Developer Reply

Thank you for the feedback. We're sorry for the inconvenience but still happy that you've tried our service and shared the constructive suggestion which will definitely help us continuously improve our service and experience. For your suggestion, we will have one of our account managers reach out to you directly to know more detail and check whether we can offer alternative solution. Thank you for giving us a chance and we wish you all the best!