Vetrax Store review for Cleverific: Order Editing

May 19, 2017

2 issues why we have to switch and cannot use Edit Orders further: 1. Edit Orders doesn't carry over the payment history from the original cancelled order. This makes it impossible to integrate with QuickBooks because the integration tool we use pulls in the transaction based on the payment method. 2. The sales tax tables in Edit Orders must be incorrect or not up-to-date. On one of our edited orders the initial Shopify order charged the customer one tax rate, then when Edit Orders revised the order, it overrode the tax rate charged the customer, which resulted in us getting paid out less than we should have from Shopify and our sales tax liability reports to be inaccurate and cause a manual adjustment to be necessary.