Cleverific: Order Editing
Cleverific: Shopify Order Editing, Customer Self-Serve Edits
Rating
4.6
feedback
307
chart
#1,475
All reviews
Rating Breakdown
April 19, 2015
We have used this app and it is a very basic edit order application that did what it stated. It was free and we would use it a couple of times a months on average. But now they are charging $19/month which in my opinion is a rip off. So we deleted it.
April 23, 2015
There is a change in management for this app and there is no communication ever since this app has been bought out by new management. Now, the new management has become greedy and started charging the basic stores as well a monthly fee of 19$. Sorry! I am un-installing this app as I will not pay so much monthly. Watch out for that May 3rd date as you will be charged from that date and it is no longer FREE. UPDATE : Even when you approve the charge, this app is not working as it is unable to confirm the payment like others said. I had to use it for a couple of days until the trial period is over to fix a few things. In any case, I found Stitch labs app which costs a little more but it helps through inventory and does everything Edit order does and more.. Check it out. I am pretty thrilled to be testing it.
April 7, 2015
The app is a nice idea, but AWFUL. Especially if you use other apps. I use a shipping app to ship all my packages in. When you edit an order, it duplicates the order versus editing it. I was sending out duplicate packages to people due to the way this app works. It does what it's supposed to do, but it will mess you up if you use shipping apps! ALSO, this WILL skew your revenue and daily revenue. Since it creates a new order once you edit, Shopify reads it as a new order. Not worth paying for.
March 12, 2015
This app used to be great, but now it will not allow me to uncancel an order anymore. I've emailed support five times with ZERO response in three weeks time. For something I am PAYING for, that is terrible customer service. VERY unhappy and will be canceling my app.
April 19, 2015
UPDATE - Change in management, change in support, and now charging basic stores the $19 fee? I'm out. This app is a lifesaver and time reducer. We sell on several channels and manually enter orders often. This app makes it easy. We had a recent problem with the sync, first real issue, and it was resolved through live chat in minutes. The app is also constantly improving with each update.
Using app
About 1 year
Total reviews
1
Average rating
1.0
May 14, 2015
I'm not sure why some of the commenters below are so negative. So far the app has been really excellent and fills a really critical role - both editing old orders and adding new orders. Highly recommended. Update: They don't respond to emails, and editing an order breaks the fulfillment settings on the product.