Adora Brushes review for Thank You Email Auto Tool

1 / 5

Dec. 2, 2019

Very bad way to make business, this way I don't predict a great future for Autoketing. I did not receive an email warning me about the decision. Instead, a new customer advised did not receive the email with discount codes. I logged in I found: IMPORTANT!!! Dear our valued customers! We have tried to maintain Thank You Email as a free app to best support you. Unfortunately! We can not afford to maintain the service when the number of customers is growing. This is beyond our control. We are required to close your free service from 11/11/2019. We apologize to you for this abruptness. However, to continue using the service and supporting us, please upgrade to a paid plan on the billing page. We hope that you can sympathize and help us continue to grow. Just like that! There is NO WAY I will continue business with Autoketing, this is just bad practice. Then, if I really need to upgrade while I find another app: Developer reply November 15, 2019 Thanks for your feedback. We are building the cost plan for the app. It takes a few days. We will notify you when it's done. Sorry for the inconvenience. We hope you still consider using our app in the future. Kind regards Overall, $7.00 is not a big deal BUT, Autoketing already established a really bad precedent, you sign up for something and wake up tomorrow with another surprise. No trustworthy nor worth my money to them.

Using app

3 months

Total reviews

2

Average rating

3.0

Thank You Email Auto Tool  for Shopify
Thank You Email Auto Tool
4.4 star
166 reviews

Send thank you emails after customers register or make orders.

Developer
Shopify App Store