Thank You Email Auto Tool
Send thank you emails after customers register or make orders.
Rating
4.4
feedback
166
chart
#474
All reviews
Rating Breakdown
Review RSS Feed
Aug. 22, 2023
does not work! Keep giving test email error. Cant change colors in the template. Waste of time.Very complicated to make changes
We're sorry for the issues. We can solve the send-test error. It's possible to change color if you customize the code.
Jan. 27, 2023
I was excited about this app though unfortunately this app was incredibly hard and tedious to use :/ I would not recommend for sellers.
Thanks for your feedback. We will try our best to improve our app and update new features.
Jan. 18, 2023
Vou começar a usar. Como é em português de primeira vista eu já gostei. Vou experimentar e espero ter suporte se for necessário. Obrigado. Depois que inseri uma imagem ficou demorando salvar e não sei se vou conseguir. Muito obrigado! Consegui salvar o trabalho. Agradeço a atenção.
Thanks for your review. We try our best to support merchants. It'd be great that you like our app. Please contact us if you have any questions. We're ready to help you. Sincerely
Oct. 31, 2022
I just starting with this app and needed some help arranging it. I have gotten great and quick help from the support team.
We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot. Should we miss anything or if you have other concern that you'd need some help with, please advise. Best Regards,
Sept. 13, 2022
thanks you for free pp and hope it works well with my new buisness. be a lot easier to send customers emails
Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app. Please email or chat with us if you have any questions. We're ready to help you as soon as possible. Thanks
June 9, 2022
This is a very straightforward app. I love it. It really connect my landing page subscribers to thank you emails. I also had an issue when I first install it. It was due to a preference on our side. Although that was nothing to do with Autoketing Team, they tried to help a lot. So thank you guys!
Thanks for your feedback. We're very happy when hearing that you're satisfied with our app. Please email us or start a live chat if you have any issues with the app. Best regards,
March 20, 2022
Very intuitive and easy-to-use app. I was looking for an app to help me send customized thank you emails to our customers, and this app is working perfectly. I was able to design a nice looking email in about 15 minutes. The app offers detailed analytics that shows you the number of emails sent, the number of emails opened, links clicked, and the conversion rate. Very cool. I'm still on the free plan (130 free emails), but won't hesitate to upgrade to the paid plan soon.
Our team is very glad that you spend your time rating our app. Your feedback makes our day. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team
Dec. 23, 2021
Such a nice app to create personalised messages for customers. makes them feel very special that I can leave personal notes instead of computer generated updates
Thanks for your feedback. We're very happy when hearing that you're satisfied with our app. Please email us or start a live chat if you have any issues with the app. Best regards,
Sept. 12, 2021
One of the best currency converters, thank you so much, with this app my store increased 3 times more sales.!!!
Our team is very glad that you spend your time rating our app. Your feedback makes our day. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team
Aug. 22, 2021
Hi Autoketing team. I have a question about free plan. About to amount of 130 free emails. Is it 130 free emails per month? Does it refill in a new month? Or it is 130 free emails forever and can not refill in the new month? Thank you so much!
Thanks for your question. 130 emails don't refill after a new month. You have only 130 emails to use. Please contact us if you have any questions. Regards
June 26, 2021
Bit disappointed with this App. All emails being sent out are ending up in customer's junk mailboxes. Would be nice if somebody could help me out with this problem. Or give me an advice how to fix it. Thanks
Thanks for your review. We will improve our app and contact you when the issue is solved. Best regards,
May 31, 2021
Very good app. It really personilized the thank you email to make the customer feel like it is a real person that took time to email them
It'd great to see your feedback. Please chat with us or send an email if you need any support. We will help you as soon as possible. Sincerely, Autoketing team
April 23, 2021
This is very good app for marketing, i used its all qualities. it seems very easy and compact. i used it first time and it was very easy to use.
Thanks for your review. Hope our app can work well and help your store. Please contact us if you have any questions or issues. Sincerely,
April 14, 2021
I want to use this app for my customers but I wish it didn't have the customer's information when they receive the thank you notification.
Thanks for your review. Can you give us more information about the issue? We want to support you more. We will send you an email. Please check your inbox. Thanks a lot
April 5, 2021
This app is wonderful and was exactly what I needed when I first began my online store. My customers were happy with it also
Thanks for your review. We're also happy when hearing that you and your customers are satisfied with our app. It's the motivation for us to enhance the service. Please contact us if you have any questions. Sincerely,
March 28, 2021
As a small business this message app is really easy to use and very detailed. I am able to design my emails as much as I can. love it!
Your review is so great. It's our motivation to improve the service and support merchants like you much more. If you have any questions, please contact us. Have a nice day!
March 23, 2021
I do not like this app, I have tried to send a test email to see what it would look like and I have tried numerous times.
Thanks for your feedback. We're sorry for the error. We have sent an email to support you. Please check your inbox. Please contact us if you have any questions. Regards
Feb. 18, 2021
I like this app, although I have not used it much but I am looking forward to using in the future. Thank you,
Thanks for your review. We hope that our app can help your store. Please email us or chat with us if you have any issues or questions. We're willing to support you. Best regards,
Dec. 8, 2020
We installed this app. Then spoke with their customer support. Their customer support was prompt in their reply. This app is too limited to be of any use to us. It appears designed to send repetitive emails that mostly just double up on the email already send automatically by Shopify, such as when a customer makes an order and receives a notification email of such. Notably: This app can not send a "first order thank you email" with specific text on the first order and a shop's thanks on customers first order, Likewise, this app can not send a "second order thank you email" with specific text on the second order and a shop's thanks on customers buying a second time from the shop. Because it lacks any utility for us, we will be uninstalling. We sincerely hope these app makers learn a little more about what a thank you email is for and build some capability into this app.
Thanks for your feedback. We're sorry that our app doesn't meet your needs. We will try to improve in the next version. Regards