Thank You Email Auto Tool
Send thank you emails after customers register or make orders.
Rating
4.4
feedback
166
chart
#474
All reviews
Rating Breakdown
Review RSS Feed
Nov. 3, 2020
I would give this app 5 stars if it wasn't for the fact that all the emails get sent to spam, making the app completely useless, I tried contacting support but they just replied with it has to do with the settings of each user, however I changed the settings of my email so I would make sure that the email from where it was sent was authorized, and it still got put in spam. I also know I am not the only one with the problem, I spent a few hours going through the forums finding lots of people with unhappy customers because the emails went straight to spam folder. I understand that user email settings could make this happen but then why do the emails from other apps that have the same service do not get sent straight to spam? I know they're using sendgrid but I have used sendgrid as well and haven't had this issue either. So 2 stars it is, and they get 2 because their app is easy to use and the emails are easy to edit also has a lot of features. But if emails get sent to spam that makes all the good things go away.
Thanks for your feedback. We're very sorry for the issue. Many stores have emails sent to Promotions category. We will try to improve our app. Regards
Aug. 1, 2020
Haven't used it yet but hope it works!! I'll adjust my review accordingly. Also the plans should be updated in before downloading.
We appreciate your review so much. Thanks for reviewing our service. If you need any support, please contact our team. Best regards Autoketing team
June 30, 2020
havent used this app for that long but i really love it so far. Very user friendly easy to get into and gets the job done
Thank you so much for sparing the time to share your experience when using the app with us. Your feedback is inspirational for the team to work harder and harder to bring the best experience to our customers. Your friend, Autoketing Team.
June 25, 2020
Most people spend so much time trying to get a customer that when they finally land the sale they forget to continue marketing to them. Automating allows you to send an email to a customer after they’ve placed an order on your store. Since a customer has just purchased with you, they’ll be much more likely to open an email from you – they might even expect it. Introduce yourself as the founder of the company and build a personal connection with your customer, and promote your great brand. Try delaying sending the email so that customers don’t assume it’s automated.
Thank you so much for sparing the time to share your experience when using the app with us. Your feedback is inspirational for the team to work harder and harder to bring the best experience to our customers. Your friend, Autoketing Team.
June 19, 2020
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Thanks for your feedback. Don't hesitate to contact us if you have any further information. Your friend, Autoketing Team
June 17, 2020
highly recommended by one of my colleagues, so I downloaded it and installed to use on the store. thank you
Thank you so much for your 5-star review. We're glad you felt great when using the app. It's something we've been working hard on and we're glad that our efforts have resonated with you. Your friend, Autoketing Team.
June 6, 2020
great app this help a lot to us.but there is only one problem email limit in free period only 10 please incress it at least 20 or 30.
Thanks for your review. We appreciate your kind words and professional demeanor. The team have worked hard to provide the best experience for customers. Hope you do enjoy the current app version! Your friend, Autoketing Team.
June 3, 2020
very good! I like it.so good!Yeaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaah
Thanks a bunch. Hope your store is going well! Your friend, Autoketing Team.
June 2, 2020
I cannot send test emails so I have to use another email and subscribe to our own newsletter to me. And the result is ugly as hell. Too much spacing between paragraphs and it's not mobile-optimized. I need to cancel my subscription ASAP. Reply to the Dev's Reply: I did not receive an email for support at all!
Thank you for your review. We feel sorry that our app didn't come up to your needs. We have sent you an email for support and more information (in case you wanna cancel paying fee), please check it out! Your friend, Autoketing Team.
May 30, 2020
as the app theme says thanks. the app is amazing, it connecting automatically and the thanks texts is there already
Thanks for your review. We're glad that you're satisfied with the app. Have a wonderful day! Your friend, Autoketing Team.
May 28, 2020
a nice personal touch. something we all need as people and customers. recommended app. I use it for my new webpage: victoriasjournals.com
Thanks for your review. Hope your store will blossom even more in the future with the assistance of your app. Have a nice day! Your friend, Autoketing Team.
May 22, 2020
I like how easy it is to use this app! Sends and automatic email after purchase! Just what I needed! Thank you
Thank you so much for sparing the time to share your experience when using the app with us. Your feedback is inspirational for the team to work harder and harder to bring the best experience to our customers. Your friend, Autoketing Team.
May 21, 2020
Great app. It makes you feel you did write the email. Have not check yet if it works or not but I am about to. thank you. It was great. your clients will be happy to receive a thank you email. The only issue you might face is when you submit a review it will keep asking you to tell you about your experience Good app totaly recommend it
Thanks very much for your balanced and fair review of Autoketing. Hope your store will skyrocket sale in the future with the assistance of our app. Your friend, Autoketing Team.
May 18, 2020
Its good. I like it. It couldd be better if its competelly free. It very basic and clean but quiet expensive.
Thank you for taking the time to give us a 5-star review, your feedback is highly respected and it helps our team maintain outstanding quality levels for our customers. Your friend, Autoketing Team.
May 9, 2020
Great App! I don't if it's possible to have it also for multiple languages and for POS when a sale is done in the retail shops...
Thanks very much for your balanced and fair review of Autoketing app. Hope you're having wonderful experience with our app. Your friend, Autoketing Team.
May 8, 2020
It was really easy to customize and work through thank you so much for allowing me to use and being a part of my up coming business
Thanks for your review. We do appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future. Your friend, Autoketing Team.
June 18, 2020
It started off great sent 30 emails 12 read them then used limit 10/10 app just stopped. I did upgrade when i loaded the app on my site so in billing i have a $7usd which 10.90 AUD charge. I'm paying $7usd ($10.90) for 3 days? Nope looks like a "delete App" from me! And i would like request a refund. If this is what you get for $7usd its not for me. I have over 100 subscribers since my store went live a week ago. And i hope it will keep growing. I need a paying app or free app that will deliver. I have changed my stars as this was fixed for me and I have continued to use this app. It does what it says it does so that makes me happy. Thank you for fixing it for me.
Hi P.O.S.E Fitness Wear, We are terribly sorry for the unexpected experience which happened to you when using the app. 7$ is valid for 1 month-use, there were some mistakes and our dev staff is making efforts to fix it. Please check the email so that we can adapt you to an alternative. Hope you are still in favor of our products. Warm regards, Jo, Autoketing Team.
May 4, 2020
I use this app to email my customers. I send my customers emails using this app. I would definitely recommend this app to others.
Thank you for taking the time to give us a review, your feedback is highly respected and it helps our team maintain outstanding quality levels for our customers. Your friend, Autoketing Team.
April 29, 2020
This app was very easy to use. I like that I was able to customize lots of features and colors of the email. This will ensure the customers are connected the brand colors an feel. I would recommend this app for others looking to stand out in their market.
Thanks for you 5-star rating. We do appreciate that you're sparing the time to share with us your experience. Hope your store is going well! Your friend, Autoketing Team.
April 27, 2020
Just downloaded it and installed it then customized my email template. hoping this will work for me! maybe raise the free limit to somewhere closer to 50?
Thank you so much for your 5-star review. We're glad you felt great when using the app. It's something we've been working hard on and we're glad that our efforts have resonated with you. Your friend, Autoketing Team.