EDDer: Estimated Delivery Date for Shopify

EDDer: Estimated Delivery Date

Shopify estimated delivery date app

Rating

4.6

feedback

139

Reviews

chart

#1,107

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    23%
  • Less than a day
    21%
  • Less than a month
    27%
  • Less than a year
    21%
  • More than a year
    8%

Reviews Summary

The reviews for the EDDer: Estimated Delivery Date app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's effectiveness in displaying shipping information clearly to users, enhancing the shopping experience, and providing excellent customer service. Users appreciated the quick response times from the support team and the app's ease of use. However, negative feedback focused on issues such as bugs in the app, difficulties in setting it up, and limitations in functionality. Some users experienced problems with the app not displaying delivery dates correctly, slow response times from support, and issues with syncing product collections.

Highlights

Effective shipping information display and transparency
Excellent customer service and quick response times
Ease of use and user-friendly interface
Bugs and technical issues
Limitations in functionality and syncing problems

Rating Breakdown

  • 5
    87% (121 ratings)
  • 4
    4% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    7% (10 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 22, 2025

good

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to send 5 stars! We are delighted that you're happy with the app. We really appreciate your feedback. We promise to continue to try to provide the best user experience. Feel free to contact us anytime as you need support. We are available 24/7 to help out. Thank you again! Emma EDDer Customer Support Team of Channelwill

1 / 5 Share

May 12, 2025

When a product is out of stock we use an app with notify me. However, this app: EDDer: Estimated Delivery Date, is still giving the text, it will be delivered within the given date in the backend. I have asked support, they say we look into that, then they were not abale to respond, then we we are 10 days later, still no respons. Very bad.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Dear By Cee Cee, Thank you so much for taking the time to share your feedback with us. I want to sincerely apologize for the frustration this situation has caused. I can only imagine how inconvenient it must have been to see the "ETA Message" text still showing when the product was out of stock. I truly understand your frustration with the delay in communication, and I’m very sorry it took longer than expected to resolve. I’m happy to let you know that the issue has been fixed, and everything should be working as it should. We deeply appreciate your patience and understanding while we worked to address this. Please don’t hesitate to reach out if you have any further questions or if there’s anything else we can assist you with. We’re here for you, and we want to make sure your experience moving forward is smooth and positive. Thank you once again for your patience. We’re grateful for your trust. Sincerely, Sophie | EDDer Support Team

5 / 5 Share

April 1, 2025

Using app

3 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to send us 5-stars! 😊 We appreciate your feedback. We're glad to hear that you're happy with the app! If you have any further questions or concerns related to EDDer, feel free to reach out to us. Thank you for using the platform! 👍🚀 Emma EDDer Customer Support Team.

5 / 5 Share

Feb. 11, 2025

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to send us 5 stars! We are delighted that you're happy with the platform. We appreciate your feedback as we always try to provide the best user experience to everyone. Please feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide help.. Thank you again! Emma EDDer Customer Support Team

5 / 5 Share

Dec. 30, 2024

Good

Store

Rotai

Using app

7 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave 5 stars! We are delighted that you're happy with the app. We really appreciate your feedback as we continue to try to provide the best user experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Emma EDDer Customer Support Team

All reviews

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