All reviews

Rating Breakdown

  • 5
    92% (1,755 ratings)
  • 4
    3% (67 ratings)
  • 3
    0% (8 ratings)
  • 2
    1% (12 ratings)
  • 1
    4% (71 ratings)
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5 / 5 Share

May 8, 2020

Great customer support. Super friendly and beneficial. Shivalika walked a non-tech keep owner via the manner effectively. I discovered the way to make product profiles, add and replace new products, and update current gadgets from my Etsy keep, We rather advise it. Can't wait to add more product to our Etsy website online. Thanks, CedCommerce!

Using app

3 months

Total reviews

4

Average rating

5.0

1 / 5 Share

June 1, 2020

An abosolute nightmare! Where do I start... I have almost 300 listings in etsy and used this app to transfer my listings over and then had my inventory synced. ( sounds great right? ) -This app deleted over 100 of listings on etsy.. OVER 100!!!! poof gone. It was beyond upsetting to try and get them back. They blamed etsy..... which was not the case at all. As soon as I "synced" my products for the first time it happened. so that was a complete disaster. Etsy was able to find all my deleted listings and pull them back ( thank god for etsy! ) I decided to keep moving forward with this app in hopes that, that was just a one time thing. After spending over 2 days worth of work on changing my titles and descriptions on all my listings on shopify, I had to create catalog in the app for my product to actually work... well once I did. ALL MY 2 days work ERASED and was completely reset to the original description and titles on all my 300 listings. At this point I felt like I had done so much research and invested SOOO much time into this app, that something had to give.. and had to work for me once I got everything set up. Everything was up and running after those major disasters, and from the moment I started using this app for syncing inventory and stock IT DOES NOT WORK. I am spending double the time I should be going back and forth between shopify stock and etsy stock to MAKE SURE THIS APP is pulling the inventory out when something sells on etsy! When I manually change the inventory on shopify it NEVER changes on etsy. Its a MESS! ( the app is NOT doing its job ) A complete mess. Its happening almost every 2nd day, and I feel like a babysitter. I have to manually watch the app MYSELF to make sure its working.. and its always not. I am over selling my product, having to tell customers sorry we dont have that... I continually have to reach out to the support team to fix the app ALL THE TIME. ( they are probably sick of me too! ) I am so over this, and sick about how much of my time I have wasted. The team is very friendly and kind but the app itself is a COMPLETE WASTE OF MONEY. Please do not try this app, I promise you it will make your life extremely stressful every day you use it. I do NOT want anyone to go through what I am currently going through and have been through with this app, its made my life and business a disaster and by NO MEANS easier at all. ** Update. 3 weeks later. Woke up in the morning and 94 listings were INACTIVE on my etsy acount!! GONE, LOST MONEY. My inventory was all over the place and still isnt matching. I cant believe im paying this app to LOSE money/sales. literally speachless.

Using app

2 months

Total reviews

4

Average rating

1.3

1 / 5 Share

June 25, 2020

REVIEW UPDATED JUNE 25TH After having left a negative review, someone went ahead and called my phone number around 4 times at 12 am and woke me up several times. Then my phone kept buzzing and someone was sending me messages on whatsapp. Until he said he was from CEDCOMMERCE. This is unacceptable. The guy sent around 10 messages and would not leave me alone. What is wrong with you guys ? Totally unprofessional. I never gave permission for anyone to contact me and I certainly don't want to hear about it at 12 am when I'm already asleep. I really regret having installed and bought the yearly app. Not recommended. Original review: Customer service is great but I do have several complaints. I am tired of having to update the shipping manually. My supplier updates the tracking numbers but they don't automatically sync on Etsy. I already told Cedcommerce customer support several times. One guy said it was because I was using 17track for tracking numbers and that someone would get back to me. Another person said that it was because I hadn't added them myself.. He didn't understand my question. Every single day, I have to check the tracking numbers and add them manually on Etsy. I am tired of doing this. Another thing is that, cedcommerce misses a few orders here and then ! I've had a few orders that were about to be overdue and cedcommerce didn't even sync the orders with my supplier. I keep asking them why it keeps happening and they say it's because of the API and that it shouldn't happen again but it does. I bought the $360 something year plan because I thought this would be a good app that would do its work. I am disappointed. I am doing the same amount of work after I finished with my store and these people clearly don't can't fix the issues I have with their app.

Using app

Almost 3 years

Total reviews

2

Average rating

1.5

5 / 5 Share

May 1, 2020

Very happy with the app, the revenue it generated for us, and the support that patiently helped us through the setup. So confident of it that we went from a monthly to annual sub after 30 days.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2020

Awesome customer service. 24/7 and quick to answer any questions and help you learn the new app. Def worth the money

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2020

Amazing app to save lots of time. This app does all the things I need and more. The customer support deserves a 10 star review. Fantastic support.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2020

We just completed the account with CED commmerce to link with Etsy and it is very user friendly with support 24/7. Price is very reasonable too. Support from utkarsh was excellent!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 23, 2020

Great app with rich features. Support, when needed, is excellent! The bulk editing options are ideal.

Using app

Over 3 years

Total reviews

6

Average rating

2.3

5 / 5 Share

April 22, 2020

I would highly recommend this app for seamless integration of products and orders from etsy to shopify.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2020

This is the best Shopify to Etsy app I've used. Before this app, I was trying out other apps that were expensive or not user friendly or doing everything manually. Like anything, there's a bit of a learning curve but highly recommend.

Using app

About 1 year

Total reviews

5

Average rating

4.4

4 / 5 Share

April 22, 2020

A little confusing to set up, without clear instructions, but I already use their Ebay app. I got helped on the phone for over an hour by Phoenix. He was great. I had deleted my entire Etsy store and he got me back up and running. I think I'll go with 5 stars once I get the thing all figured out.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

3 / 5 Share

April 21, 2020

I am sure it would be a great resource if I could work it, but it is far too complicated to set up and understand what is happening for my. old creatives brain. I did not understand the videos either. I have too many sales right now to risk loosing track of purchases or not know exactly what is going on. I need to keep it simple to avoid bad reviews. This app is not simple. However, if you have a tech mind it may be a big help. Wish I could have made it work and understood what was happening with my linking and sale process.

Using app

2 days

Total reviews

10

Average rating

3.7

5 / 5 Share

April 19, 2020

Very easy to install and operate! Customer support very quick and helpful. Great way to bring sales to your store! I've made a first sale on Etsy just a few hours after I installed the app. Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2020

Made making an Etsy so much easier since it linked to Shopify! I didn’t have to add everything manually.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

April 17, 2020

Mantasha was SO HELPFUL. Highly recommend for anybody looking to grown business. They were there when I was lost and confused. 100 % reccomend, and try and get Mantasha as an assistant!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2020

There are some quirks to making it all flow seamlessly. Otherwise, the support is good and the functionality makes it easier to manage products in Shopify and sell on Etsy. CEDcommerce has other platform apps as well, all work nicely.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

April 16, 2020

very good app and customer service. We now are on Etsy with Ease! Thank you very much1!!!!!!!!!!!!!!!!!!!!!!!!

Store

Maask

Using app

About 21 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

April 16, 2020

Free 7 day trial - it asked me immediately to authorize a $360 payment (before using the trial). The trial is limited to 10 products - not made very clear.

Using app

22 minutes

Total reviews

3

Average rating

2.7

Developer Reply

Dear Seller, We follow the concept of Shopify, there is always a suggestion to choose a payment plan so that you can explore the app more and upload maximum of your products, but the Etsy Integration app or our support team never forces you to pick a plan before the trial period ends. In fact, we recommend our seller to use the trial period first rather than picking the plan. This is the policy of app that you can upload a maximum of 10 products on Etsy which is quite sufficient to test the app functionalities. Not only this, if any of our sellers want to upload more products, but he can also do the same by contacting us. We have also tried to connect with you through call but unfortunately could not be able to connect as you were not responding. We would love to join you back again. Thanks, Team CedCommerce.

5 / 5 Share

April 15, 2020

The app works great, orders arrive directly in Shopify! The team is at the top, I had a problem that was not easy to understand and solve and they struggled to solve it !

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2020

Fantastic app, allowed me to get full syncing with Etsy and made listing the products extremely easily, nothing manual left to do. This app is set apart from the others by the support offered, most apps want to have no communication with you, this team are first class and guide you every step of the way.

Using app

Over 1 year

Total reviews

2

Average rating

5.0