Fastr: SMS & Email Marketing
Fastr | Abandoned Cart Recovery For Shopify
Rating
4.9
feedback
276
chart
#2,777
All reviews
Rating Breakdown
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Nov. 19, 2022
Dark billing. The displayed rate of the application up to 1000$ of income generated is $19.99 per month (+ cost of SMS). I paid last month about $75 for $675 of income generated...
Hi there, Thanks for the review & I apologize for the bad experience you've had with our app. But SMS costs are not in our control, and they change based on country + message length & and amount of units sent. We do everything in our power to keep SMS costs to the minimum, we do not make any profit on SMS, in fact, we lose over SMS costs. All of that said, you still got a 900% (!!!!!)in ROAS. This is positive compared to probably any ad you've even run. Our billing is not dark, on the contrary, we do everything in our power to make the app profitable and make the pricing fair. Unlike other apps, we charge purely based on generated revenue (when we can). Either way, please get back to me and let me know if you have any other questions, I'll be more than happy to help you out in any way I can + I see that you're still using the app so I guess the experience wasn't that bad. Thanks anyways for being a user, Eric | The Carti Team [email protected]
Nov. 8, 2022
Ottima applicazione per il recupero di carrelli abbandonati, e il servizio clienti è veloce rapido e molto gentile.
Sept. 13, 2022
Not working. contacted support several times and being ignored. we had faith in them being able to fix the issue but nothing much than the usual replies.
Sept. 4, 2022
I love this app, very useful and works well. It's easy to understand how to use it and if you don't understand something you can ask a member of the app's staff.
Aug. 20, 2022
Support was there before the app even loaded first. Love it. I enabled my automatic recovery and just waiting for the cashflow to come in. Sick app. Saves me so much time to build and enable what this app offers
Aug. 9, 2022
The app was easy to get through and now let's see the sales boost. It's great to have the online chat if you need to ask questions to get through the app.
June 27, 2022
This app was very user friendly and easy to set up. Support provided excellent customer service and troubleshooting to solve one of my technical issues.
June 2, 2022
I had to uninstall it because of the impossibility to customize the body email´s text..., once you send the email, it shows small, boring and practically unreadable in mobile phones.... The app looks great but with the big effort we need to accomplish in order to obtain an abandoned cart, we have to had all the tools to claim attention of potential customers in our emails, with fonts, colours, syzes, allignments, images, etc... If this company solve this, this app will be great, but at this time I have to uninstall it.
We are so sorry to hear that🙏 Our dev. team working on this feature right now, and it should be available in a few months. Any chance I can notify you once we release this update?
May 13, 2022
Great app! it helped us immediately to convert prospects into customers. It's easy to install and manage. We recommend it to help you save time and automatize your shopping cart emails easier.
Thank you for your great review🙏 We built the app specifically for your needs😎
May 1, 2022
It seems to be a very friendly and convenient plugin, great customer service that helped and very fast. Waiting to see the rest of the process in front of you but so far a very pleasant and comfortable feeling!
Thank you for your review🙏 Our support team is always ready to help, also we wish you many sales😎
April 30, 2022
Estou no inicio do uso do app, posteriormente poderia avaliar melhor. O atendimento e suporte do Vladimir foi excelente.
Obrigado pela sua avaliação🙏 Nossa equipe de suporte está sempre pronta para ajudar 24 horas por dia, 7 dias por semana😎
April 29, 2022
I use this app to setup my abandoned carts. it is awesome to use and its customer support is very amazing. i recommend
Thank you for your review🙏 Our support team is always ready to help 24/7😎
April 28, 2022
First day using the app! Very excited to see the results. Customer service has already been prompt and very helpful!!
Thank you for your review🙏 Our support team is always ready to help😎
April 26, 2022
I use the app to help my customers to purchase when they hesitate at check out or forget to complete their purchase. I like how the app is able to send messages offering discounts at different stages of the customer checkout to get them to complete their purchase. It is an awesome app to have on your website.
Thank you for your great review🙏 We built the app specifically for your needs😎
March 31, 2022
I just installed the app, has been easy to install so far, will provide more feedback after few weeks.
Thank you so much for the review :D
March 29, 2022
First of all thank you very much for the explanation. Very intentional and very helpful. Even the app itself allows it to function properly without repeated trials. To me it really helps not to miss purchases
Thank you for your great review🙏 Our team is always ready to help you 24/7😎
March 25, 2022
Thank you so much it is really helpful. Without this app I would be so stressed so thank you again for this app!!!!
Thank you for your great review🙏 We built the app specifically for your needs😎
March 17, 2022
i love your products, support is fantastic. I'm just getting started with this app but I'm sure it will bring me a lot of extra profit
Thank you for your great review🙏 We wish you even more sales with the Carti app😎
March 7, 2022
very helpful app to be used , it seems great result is going to show . it is easy and comfortable for beginners.
Thank you for your great review🙏 We made the user-friendly design specifically for our customers😎
Feb. 17, 2022
i love to get something that i pay for if it works for us this is fantastic and I will 100% support this APP
Thank you for your great review🙏 Our team is always ready to help you 24/7😎