Hextom: Free Shipping Bar
Shopify native promotion App, Free Shipping Bar by Hextom
Rating
4.9
feedback
11,769
chart
#105
All reviews
Rating Breakdown
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May 30, 2022
Why are my customers getting free shipping when their orders are $39.00 below the Free Shipping threshold? Very disappointing
April 4, 2021
Looks good, but i cannot find any customer service info. The $ or the NOK sign for Norwegian currency is on the wrong side of the number. I would like help to change this, it looks very wrong. But i am unable to find any customer service info in the app?
Dec. 4, 2020
I really like the features on this app. But it would be nice if it was possible to place the EUR currency sign in FRONT of the number of the order value (for example €40) instead of after the number (for example 40 €). Bc this is not right.
Aug. 23, 2020
i don’t want that for use jast levae me alone man i have better app this is not too mach good u can o
We have reached out to you by email several times to try to find out what issues you had with our app but we have not received a reply from you. Please check your email account when you have a moment and let us know what kind of issues you had with our app and if there's anything we can do to resolve this to your satisfaction.
June 29, 2020
Was excited to use even on the free side due to the customization options, however they did not convert to the store page. Sad.
May 19, 2020
Great app if it worked correctly. Unfortunately, it does not take into account order totals without shippings costs included. For example, if a customer buys $70 of product + $7 shipping and $75 qualifies for free shipping, this app tells them they’ve reach free shipping even though $7 of their order is shipping costs. I had to delete the app because too many people were confused and the amount of emails I had to respond to what outrageous.
Sept. 24, 2019
Too expensive for Geotargeting. Other than that, its fine. I am uninstalling only due to the cost. I might just use a different app or hire a freelancer.
Sept. 5, 2019
App is tough to use and conflict with the theme. Support can't find my site and runs in circles. I wish this was easier and that they would step in and fix this. After several emails, nothing.
April 22, 2019
really easy to use but also very boring...even using the paid app, not much different from the free shopify app...............................................................................................................................................................................................................................................why do i need to use 100 characters
April 6, 2019
Desktop version is ok, bt mobile/tablet the bar is not pushes down/up the rest of the page. All other feature are ok.
Aug. 14, 2018
Doesn't perform well. The "Free Shipping Bar" doesn't show up on mobile version of my website, only on desktop version. It's very important this to me because most of my traffic comes from mobile devices. Mention: The settings are properly done by me so has nothing to do with. It's app fault.
June 10, 2018
Every time I go to my own website I do not see the free shipping bar at the top of the page, nor do I see that it shows me how much more I have to spend to earn free shipping when I add products to my cart. I have spoke with customer service and they tell me that it is showing up on their screen. I don't know what else to do to get it to show up for me though. I see it on my mobile but not on the desktop.
May 31, 2018
Yet to see the published page but the way its customised looks really easy to work
April 13, 2018
I like that it's free, but it has its flaws. If you're looking to offer customers with a coupon for 1 item, the FSB app will not take into account that a coupon has been applied in the cart. It cannot update the amount required if a customer applies a discount. For example, I have a $10 coupon for a $10 item so customers can get it for free but the amount shouldn't be subtracted from the amount to achieve free shipping in the app. If your free shipping amount requirement is $20, and your customer applies the $10 coupon, the requirement should remain at $20 and not $20 minus the $10 coupon. The app is not very flexible so I decided to delete it.
Dec. 12, 2017
We should be able to write want we want in the fewest words possible. we should not get an error message saying to short. what if we have other things to do than writing reviews. i may just stop writing any reviews for you.
Nov. 20, 2017
I have just installed the app. I will write a review later. Will need to see how it works. I will say that there are a lot of steps for installation.