The Buried review for Gift Box | Free Gift Purchase
Feb. 23, 2023
UPDATE: I initially posted a 3 star review due to some issues that needed to be fixed by the developer. They immediately reached out and fixed the issues. Since then, we've used the app for several promotions and it has worked great. It's easy to use and set up. We also chose it specifically for the way it displays the items in cart as well as the popup. We are definitely going to continue using it. We gave this app a test run against the Secomapp version and this one was much better for us.
Hi there, Thanks much for testing our app and for your feedback. I am really sorry about the initial issues, but glad we fixed them promptly. The problem was our app didn't detect the cart in your theme correctly. There are thousands of different themes, and Gift Box is learning to know all of them. Until then, our team is here to help. 😉 Btw. We didn't fix it so quickly because of your review but because we honestly care about our partnership with merchants. #customerFirst Good luck with your BF campaign, and I hope our solution will work out well for you and your customers. Tom Co-Founder
