Faztroo review for Simprosys Google Shopping Feed
April 26, 2023
i am getting issue in google ads tracking after using simprosys app paid version and there is no contact details from the team. i tried emailing at [email protected] but that also failed as it seems the email is not working anymore. do you have any working support system?
Dear Merchant, Thank you for sharing your feedback. During our email conversation, we discovered that you are also using the same conversion action (conversion pixel) to track purchases made through a custom checkout page (not Shopify's native checkout). And those conversions are not reported with the Enhanced Conversions parameters to your Google Ads Account. That is the main cause of the issue you are seeing with the Conversion Actions Diagnostics tab. Below are the snapshot links. https://bit.ly/3VT0xFx https://bit.ly/3LKRFgr Apart from this, there were many other manually added scripts added in the Additional Scripts Section of Checkout Settings. In addition, another app was also inserting scripts for tracking conversions. They also caused some issues with conversion tracking and reporting. We have already assisted you with removing unwanted scripts and apps as well as suggested a way to fix that warning via the same email. If you still have queries or concerns, please contact us by email at [email protected]. Thanks, Milan Vaghela Simprosys InfoMedia
