SMPS Google Customer Reviews
Google Customer Reviews Integration by Simprosys InfoMedia
Rating
4.8
feedback
283
chart
#11,469
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
8%
-
Less than a month
20%
-
Less than a year
33%
-
More than a year
35%
Reviews Summary
The reviews for this Shopify app are quite positive overall, with many users praising the excellent customer support provided by the team. Customers appreciate the quick responses, helpful guidance, and efficient solutions offered by the support staff. The app itself is described as easy to use and effective, with seamless integration for Google reviews. Users highlight the simplicity of the installation process and the responsiveness of the customer service team. However, there are a few negative reviews mentioning issues with the app not working as expected, slow customer support response times, and dissatisfaction with the functionality provided for the price.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 18, 2024
lt not work, Customer support is slow to respond, usually taking 3-4 days, As they charge, they only provide the service once, and after a few months it doesn't work at all
March 16, 2024
I've been using this Shopify app for a while now, and what sets it apart is its stellar support team. Whenever I've encountered an issue, their support agents have been quick to respond and incredibly helpful. Unlike other brands where support feels impersonal or lacks expertise, this team genuinely listens to your concerns and provides targeted solutions. They're not just reading from a script; they understand their product inside out. What I appreciate most is their speed. No long wait times or back-and-forth emails. They hear your problem, understand it, and swiftly provide a solution. It's refreshing to get such efficient support. I highly recommend giving this app a try. Their support alone makes it worth it!
March 6, 2024
The app works great; configuring yourself is possible, but I would recommend going through the configuration and then reaching out to support to verify and adjust; their support is really good, and they are able to get it working perfectly quickly. Highly recommend.
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