NY Value review for Google & YouTube
Oct. 27, 2020
This app works as described, but I have 2 issues. 1- Google makes it almost impossible to set up a feed and I had to resort to online forums and calling some friends to help me out. You literally have to jump through hoops to get this set up, especially the FREE listings. 2- Support is not good, period. I used their support link and got a response in exactly 24 hours, not horrible but not good either. I then sent a follow up question, and have been waiting since. I will start searching the web for the solution as the support here is of no help. But once you get this down, Im sure its a very good app. Thus the 3 stars.
Hey there, Spencer here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store. Spencer l Shopify
