Google & YouTube
Drive sales with the Google & YouTube app on Shopify
Rating
4.6
feedback
9,101
chart
#94
All reviews
Rating Breakdown
Review RSS Feed
Feb. 2, 2020
This app was easy to use and to set up. However it would be great if it could be set up ready to go live as soon as you are ready to start trading rather than having to make the website live beforehand. I've had to put a large notice on the site to inform potential customers that although the site is live we are not yet trading as we are still in the set up stages and will contact those of who have subscribed to our newsletters that we will email them them when we are ready
Hi there, my name is Jonathan and I am a member of Shopify's support team! I'm glad to hear that you've found the application so easy to use and that the set-up process didn't cause you and grief. That's great! I would like to follow-up with you via e-mail and get more feedback if that's okay with you? I really appreciated the feedback regarding Google's requirement for the store to be live in order to approve it for Smart Shopping campaigns and wanted to see if you had anything else you could share with our developers. I've sent that message for be sure to poke around for it in your inbox and junk mail folder! I look forward to speaking with you. Jonathan - Shopify Support
Jan. 29, 2020
The google shopping app works well enough for starters and people just testing the waters. It's a low-effort app to push a micro to small catalog without much modification. It's probably good enough for anyone with under 100 products who own their catalog and have good, clean data in it. Otherwise, I recommend going with a paid solution that offers more customization/optimization capabilities.
Hi there, my name is Jonathan and I am member of Shopify's support team! Thank you for your feedback, we really appreciate hearing from people who use this app! If you don't mind, I'm going to follow up with you via e-mail to get additional context to this feedback so I can share it with my team of developers. Look out for that message! I look forward to speaking to you soon! Jonathan - Shopify Support
Jan. 25, 2020
It does def make a difference in traffic. To many rules that makes it complicated such as variants and using other marketing that can violate policy. But over all it brings business so I'm not to unhappy.
Hi there, my name is Jonathan and I am a member of Shopify's support team! I'm glad to hear that you've seen an improvement in site traffic since downloading the Google Shopping app! That's one of the great benefits of using Google to market your products. It's unfortunate to hear that you've found Google's Shopping Ad policies hard to follow, it can certainly be a lot to digest. I'm going to follow up with you and se if I can provide any support in better understanding that. I'm going to be sending my correspondence via e-mail, so look out for that! You may also find the message in you junk mail, so be sure to look our there as well. I look forward to speaking with you! Jonathan - Shopify Support
Jan. 22, 2020
I am a newbie at setting up my business marketing program so I am looking forward to seeing the results from easily setting up my stores Google Shopping experience.
Hey there! My name is Jonathan, I'm a member of Shopify's support team. I'm so glad to hear that you're excited to use the Google Shopping app and start marketing your products across different Google surfaces! I'm going to follow up with you via e-mail and see if you need any help getting started. Be sure to look out for that message! I look forward to speaking with you. Jonathan - Shopify Support
Jan. 20, 2020
Sucks to go through the lot! I spent almost 3 hours in cat years doing this. Seriously, I could have had, like, 5 coffees.
Hi there, my name is Jonathan and I am a member of Shopify's support team! I'm sorry to hear that you found the set-up of the Google Shopping app time consuming! It's super frustrating to feel like your time is not being valued. I am going to follow-up with you via e-mail to see if you have any feedback you'd like to share about the process that I can pass along to our developers. I am also going to ensure that the Google Shopping app is running smoothly on your store so that your time spent has a return on investment! Look out for that e-mail shortly! It may end up in your junk mail folder, so be sure to poke around in there as well. I look forward to talking to you soon. Jonathan - Shopify Support
Jan. 20, 2020
I used this app to help me optimise my website. I didn’t find it terribly easy as I am not young I wish that it was a bit more “ aged friendly”
Hi there, my name is Jonathan and I am a member of Shopify's support team! I'm glad to hear that the Google Shopping app was able to help you optimize your online store, that's great! It's unfortunate, however, that you found that it wasn't extremely user friendly. I would like to get in touch with you via e-mail and learn more about that experience so that I can share your feedback with our developers! I will be send that message today so be sure to keep an eye out for it. I look forward to speaking to you! Jonathan - Shopify Support
Jan. 19, 2020
First time user. Not sure exactly how to rate the app, so I just rated it from a 50/50 point of view.
Hi there, my name is John and I'm a member of Shopify's Support team! Thank you so much for leaving us a review and sharing your feedback! We really appreciate it, as it helps us make the Google Shopping app better for all of our merchants. I'm going to follow up with you via e-mail to further discuss your experience with the app and see how the set up process is going for you! Please check your inbox and junk mail folder for that message. Talk soon, John - Shopify Support
Jan. 10, 2020
I am still working with this app so no opinion yet, but so far it seems pretty streamlined for the most part.
Using app
4 months
Total reviews
2
Average rating
3.0
Hi there, my name is Jonathan and I'm a member of Shopify's Support team! Thank you so much for leaving us a review and sharing your feedback! We really appreciate it, as it helps us make the Google Shopping app better for all of our merchants. I'm going to follow up with you via e-mail to further discuss your experience with the app and see how the set up process is going for you! Please check your inbox and junk mail folder for that message. Talk soon, Jonathan - Shopify Support
Jan. 9, 2020
I dont have one yet but im trying to get to know it its my first time using it so i hop i get to use it well the only thing most the time its getting suspended when i try it
Hi there, my name is John and I'm a member of Shopify's support team! I'm so glad to hear that you are trying out the Google Shopping app, I can see that you are experiencing an issue with your account being suspended. I want to follow up with you via e-mail, help you with your set-up and hear more about your experience to share that feedback with our developers! Please check your inbox and junk mail folder for that message from me. John R - Shopify Support Guru
Jan. 6, 2020
I used this app to sale my lashes and to help me make extra money it would be better if it promote the products for free
Hi there, my name is Jonathan and I'm a member of Shopify's support team! I'm so glad to hear that the Google Shopping app is working so well for you. That's fantastic! I want to follow up with you via e-mail and hear more about your experience to share that feedback with our developers! Please check your inbox and junk mail folder for that message. Jonathan - Shopify Support Guru
Jan. 6, 2020
i used google shopping for my online dropshipping business.. its easy to download and easy to access.
Hi there, I'm Jonathan and I'm a member of Shopify's Support team! Thank you so much for your feedback! I'm glad to hear that the Google Shopping app is working so well for your business. It's a wonderful marketing tool and we love to hear that it's doing great things for our merchants! I am going to follow-up with you via e-mail to see if there is anything else we can do to make your experience with the app better! Be sure to check your junk mail folder for that message as well as your inbox. Talk soon, Jonathan - Shopify Support
Dec. 29, 2019
It's been good in helping identify available products. It's been good in helping identify available products.
Hi there, my name is Jonathan and I'm a member of Shopify's support team! Thank you so much for your feedback! We really appreciate hearing from merchants who have used the app and using their feedback to improve anywhere that we can. I want to follow-up with you via a private e-mail and hear more about your experience. Be sure to check both your inbox and your junk folder for that message! I look forward to speaking with you, Jonathan - Shopify Support
Dec. 27, 2019
So slow to load, this qpp dies not have any special features. And Shopify is also also slow, so they to fix it
Hi there, my name is John and I am a member of Shopify's support team! Thanks for your feedback on your experience with the Google Shopping app. I am going to shoot an e-mail your way to make sure you're finding your way through the set-up process okay, so be sure to check your inbox (or junk mail!) for that. John R, Shopify Support
Dec. 25, 2019
Oh I like Google shopping as it provides items that we can order and have them shipped over to our address. But the thing is it'll help if Google shopping shipping is available to Nauru Post office
Hi there, my name is John and I am a member of Shopify's support team! I am glad to hear that you're giving the Google Shopping app a try! It's a fantastic way to market your business and grow your customer-base. I am going to shoot an e-mail your way to make sure you're finding your way through the set-up process okay, so be sure to check your inbox (or junk mail!) for that. John, Shopify Support
Dec. 22, 2019
Just trying it now so i really dont know how i feel about the app but once i have a chance to try it out i will update my review
Hi there, my name is Jonathan and I am a member of Shopify's support team! I am glad to hear that you're giving the Google Shopping app a try! It's a fantastic way to market your business and grow your customer-base. I am going to shoot an e-mail your way to make sure you're finding your way through the set-up process okay, so be sure to check your inbox (or junk mail!) for that. Jonathan, Shopify Support
Dec. 21, 2019
nice..............................................................................................................................................................................
Hi there, I'm Jonathan, a member of Shopify's support team! I am glad to hear that you're liking the Google Shopping thus far! That's great. I am going to send you an e-mail to see if there is anything I can do to help you with the app, so be sure to check your inbox (or junk mail!) for that. Jonathan, Shopify Support
Dec. 10, 2019
It works good. I have no complaints. Does all of the navigation for you basically..just follow the prompts
Hi there! I'm Jonathan with Shopify's support team. I'm so glad to hear that you've been enjoying our app, and we really appreciate your feedback. It helps us to continue to improve the app for merchants! I'm going to reach out privately via e-mail to discuss your experience further and ensure there's nothing more we can do for you. Be sure to check your inbox for that message! Jonathan | Shopify Support
Dec. 4, 2019
It does get people to your store but it doesn't always off in the long run. Though it does work well
Hi, I'm Cíara from the Shopify Support Team! Thanks for taking the time to let us know your thoughts about the app. I'm glad you were able to get people to your store, but I wish it'd worked better for you in the long run. I'm going to follow up with you via email to come up with some ways to get it working better for you. Cíara - Shopify Support
Dec. 4, 2019
Didn't have to do much. I'm still trying to figure out how some products are violating terms. It would be nice if it was easier to find.
Hi there, I'm Jonathan with Shopify's Support Team! Thank you so much for leaving your review of the Google Shopping app. I'm glad that you found the set-up easy for the most part! The Google Shopping app is a great tool for stores who would like to market their product(s) across Google's surfaces. I see that you're having some trouble understanding why some of your products may not have been approved after Google's review. I am going to follow up with you via e-mail with more information on this to hopefully ease that process! Be sure to check both your Inbox and Junk Folder for that. Jonathan - Shopify Support
Dec. 3, 2019
I set up my store but missed some steps.I am having a challenge with the target market . I would like to have a world wide target. I would love to finish the set so my store can be viewed on google.
Hello! Thank you for taking the time share your experience with the Google Shopping app. I can completely understand how the set up can seem challenging. You can use the Target market section in the app to set up where you want to sell your products and the language. At this time, your store's currency settings determine the countries and regions available for you to target. I'll be sending you an email to follow up so that we can look over the App's set up and help with making your experience with the Google Shopping App better. - Nidhi, Shopify Support