HelpCenter: AI FAQ+Help Center
Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk
Rating
4.7
feedback
1,336
chart
#3,368
All reviews
Rating Breakdown
Oct. 14, 2016
Easy to use, beautiful setup, and simple install. Don't have an FAQ page? Get one with this app!
Oct. 13, 2016
I am just getting my FAQ set up and I like it so far. I already had my FAQ on my site but they were in a page format but this is so much better because it looks more professional and a quicker way to help the customer. I recommend this app.
Oct. 10, 2016
Good app - easy to use. Only downside is, I wish there were more options to customize the layout, font size & type, colours etc etc.
Oct. 8, 2016
Love this app. Full search and great and simple design = less calls more time to do business. Thank you.
Oct. 8, 2016
This is a great tool to add an FAQ to your Shopify Store! I wish more apps were as simple and seamless as this. I look forward to trying this developer's other apps.
Oct. 8, 2016
The app itself is great, however the lack in customization is an issue. you cannot set styles or even edit css or the look in any way possible, and because of this, everything looks way to huge for my liking, I would like to at very least - set fonts, set sizes on headings, and have the ability to change font on html rather than adding code in the content. other than that the app is free and it works as intended, Just needs a way to be edited to user's liking rather than inheriting from the site. Thanks
Oct. 4, 2016
After I figured out the structure the app was great. I now have a fully functional and professional FAQ for my site. www.SendAPenguin.com
Oct. 3, 2016
pls add the opportunity to change the order of topics/articles by drag and drop. otherwise, if I have to set-up an alphabetical order, I have to rewrite everything thanks in advance awesome app anyway, yay!
Sept. 25, 2016
Considering this is a free app it is ace. Very simple to use, auto formats with my theme and had a great looking FAQ page published in an hour so. Superb. www.burycomputers.com
Sept. 24, 2016
This app is easy to use and makes it easy for customers to find answers to their questions
Sept. 23, 2016
Great app, makes it easy to setup a faq/help section with minimal effort.
Jan. 18, 2017
It works, but was disappointed to find that once you make a menu/faq line title and want to modify the menu title, the URL link is fixed to the previous menu item name and cannot be changed unless you remake your entire faq page. This is confusing to the customer when they watch the URL bar on their browser and see a #URL that is totally different than where they think they are going. Example: Menu said DOG. Then you change the menu to CAT. The URL reads #DOG instead of #CAT, so the customer is very confused when they see #DOG and they think you are tricking them into going somewhere else.
Sept. 20, 2016
A great FREE addition to your website! The best app I think I've installed! Great job Oberlo!