The Side Chick Shop review for HyperSKU ‑ PRO Dropshipping
Dec. 13, 2023
This was by far my worst business decision yet. I'm fairly new to dropshipping, but not business and the way these people do business is super shady. I ordered products over a month ago that I never received, because THEY shipped it in an oversized box and it was returned to sender. Rookie mistake for a so-called logistics company and then refused to refund me or express ship it. They simply stated "it will get there eventually". I requested simple things from my agent Bonnie that would take days and her response was simply "we're busy". When I asked to speak to someone in management, she said that "management doesn't speak to customers". Immediately severed all ties after that. I lost thousands in photoshoot and product purchases because of their lack of customer support. People can say what they want about CJ, but what took Bonnie two weeks to achieve for me CJ accomplished in an hour and a half. If you want real success, stay away from this place.
Dear The Side Chick Shop, We sincerely apologize for the challenges you've faced, and we appreciate your candid feedback. It's disheartening to hear about your negative experience, and we understand the impact it has had on your business. We take your concerns seriously, and we're committed to addressing them promptly. Our team is conducting a thorough investigation into the issues you've raised, particularly the shipping complications and the communication delays with your agent. Thank you for bringing this to our attention. We value your business and are committed to earning back your trust. Best Regards, HyperSKU Team
Best Dropshipping Supplier & One-Stop Platform - HyperSKU