Rating

3.9

feedback

54

Reviews

chart

#399

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    35%
  • Less than a day
    24%
  • Less than a month
    22%
  • Less than a year
    17%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include helpful customer service, easy installation, and the app's ability to enhance the website's appearance with an Instagram feed. Customers appreciate the customization options and the quick response from the support team. However, negative feedback revolves around the misleading information about the app being free, issues with the app not working as expected, and difficulties in downgrading or cancelling paid plans. Some users also mentioned problems with mobile view and lack of responsiveness from the support team.

Highlights

Helpful customer service and quick response
Misleading information about free features
Issues with app functionality and downgrading plans
Problems with mobile view and lack of support responsiveness
Easy installation and customization options

Rating Breakdown

  • 5
    80% (43 ratings)
  • 4
    4% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    15% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 25, 2025

Using app

16 minutes

Total reviews

1

Average rating

5.0

3 / 5 Share

Feb. 28, 2025

need some features for free version, take long time to respond

Store

CATSHEE

Using app

10 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 28, 2024

The team have been so helpful, and the free and the paid plan has very reasonable terms and pricing.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

This has been working well for us, wanted the refresh to happen every 6hrs instead of 24 and the team helped with this!

Store

My Store

Using app

1 day

1 / 5 Share

Sept. 22, 2024

NOT FREE!!! Nowhere does it show that it's actually free before installing. After installing it I was informed I needed a paid plan to use. Very misleading!!!

Using app

11 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hey, I am sorry for the trouble caused to you, I have sent you an email! Kindly check.

All reviews

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