peakrose review for Langwill: Language Translate

Dear Peakrose,  I apologize for the delay in responding to your recent inquiry. I understand that prompt and professional customer service is important to you, and I deeply regret that I was not able to provide that level of service in this instance. Please allow me to explain the situation. Our support team has been experiencing an unprecedentedly high volume of tickets, and as a result, response times have been longer than usual. I understand that this delay may have caused frustration and inconvenience, and I would like to offer my sincerest apologies. I would like to assure you that we are doing everything in our power to address the backlog and to provide the best possible customer experience. I am personally committed to resolving your issue as quickly as possible and to providing the high level of customer service that you deserve. If you would like to discuss your experience further or if there is anything else I can assist you with, please do not hesitate to reach out. Thank you for your understanding and your continued support. I look forward to the opportunity to serve you better in the future. Sincerely, Etranslate Support Team.