The Collective Ct review for Multi Vendor Marketplace
Sept. 22, 2017
I've been patient. At their request I deleted my first review and tried to work with them. Aside from their response time being an average of two days, the app just doesn't do what I need it to. If you are solely an online store, it may work for you. If you run both online and in person, don't even try this. BIG ISSUE When you sync orders to this app, it does not pull the discount DATA from an order. So many of my sellers are thinking their products sold at full price, and want me to pay them money I never earned. Support for the APP told me they don't do discounts, which is something I think should be made more clear before downloading -- as it makes it impossible to fully use with Shopify. The only way it will work is if your sellers upload everything through the APP -- and still, there is no discount feature. So now, at the end of the month, I'm going to have to go back and print and cross reference EVERY invoice and compile it for my sellers. Huge pain. This app has potential, if they provide better support, ACTUAL REPORTS, and the ability to show final sale price and details, and not just what the original price. This shows what an order looks like in Shopify, and then in the app. You can see the problem it will cause as I have to pay out sellers... Pic is on Imgur https://i.imgur.com/uXz0AeC.png
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